Social Services Supervisor
County of Solano - United States

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Under general direction, plans, organizes, and supervises the work of a unit of social workers providing adult and/or child protective services, licensing, adoptions, dependency investigations, information and referral, and other social services; provides administrative oversight and supervision to allied medical, mental health, and substance professional staff assigned to the unit and performs related duties as required.

The Social Services Supervisor is the first level supervisor for social workers providing a variety of adult and/or children’s services. Job incumbents supervise both administrative and technical groups of social workers and may provide administrative supervision over medical, mental health, and substance abuse professional staff under a system of matrix management.

EXAMPLES OF DUTIES

Holds group meetings and individual conferences with assigned staff to plan and review work activities and to discuss division policies and procedures and specific case problems.

Assigns cases to individual staff so as to produce equitable workloads and to match individual skills and abilities with the work to be done.

Reviews work of social workers in order to ensure technical conformance to program policy, appropriateness of service given and referral made and timeliness of closing.

Provides administrative supervision to allied medical, substance abuse, and mental health professional staff assigned to the unit and consults with staff from other disciplines to coordinate and plan work.

Meets, confers, consults, and collaborates with other supervisors within the department or with representatives of other agencies in order to coordinate the unit’s work with that of other units to meet department goals.

Works with various schools, community based organizations, agencies, and groups to develop resources, provide program service information, and resolve mutual problems.

Represents the division on matters pertaining to adult and child protective services or general social services programs on advisory boards, and at conferences and community meetings.

Develops and oversees agency resources and staff sponsored treatment groups such as those for sexually abused children and for parent guidance.

Performs a variety of customary supervisory tasks, including the evaluation and training of staff, ensuring that materials and facilities are available for the accomplishment of unit work and reporting needs of staff to administration.

Participates in the development and implementation of program services, policies, and procedures; interprets department and division policies and procedures to staff and the public.

Provides backup for staff as required by interviewing clients, procuring and evaluating information, and making appropriate recommendations in difficult cases.

Provides day-to-day supervision to other non-professional staff and volunteers in various social services programs.

Oversees the input of data, reports, and narratives into an automated system and acts as resource to staff on automated equipment and applications software usage.

Attends and participates in a variety of internal and external meetings such as daily service team discussions, inter-disciplinary case conferences, inter-agency meetings, etc.

Confers and coordinates work with County Counsel, caseworkers, probation officers, community and support services, and appropriate referrals for clients; works with other agencies to obtain information, coordinate services, determine appropriate venue for service, provide training about provided services, and related matters.

May operate vehicles to transport clients or to perform field duties of monitoring service provision, working with staff or clients at other sites, and/or to coordinate with other agencies.

EDUCATION AND EXPERIENCE

Either I Equivalent to graduation from a four-year accredited college or university AND Seven years of experience performing professional level social work with a public social services agency or private social services provider.

OR II Possession of a Master’s degree in Social Services (MSW) or a two-year graduate level counseling degree AND Five years post degree experience performing professional level social work with a public social services agency or private social services provider.

DOCUMENT SUBMITTAL REQUIREMENTS

All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the courses and units completed). Candidates who fail to submit their diploma or transcripts by the final filing date or, for open until filled or open and continuous recruitments, within five (5) working days from the application submittal date will be disqualified from the recruitment, unless otherwise specified in the job announcement.

PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the document deadlines above. Please contact the local college or university to learn where this service can be obtained.

In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, or by fax to (707) 784-3424 or by email to recruitment@solano county.com. When submitting documents in-person, by mail or by fax, include the recruitment title (e.g., Office Assistant II) and the recruitment number (e.g., 12-123456-01).

SUPPLEMENTAL QUESTIONNAIRE

This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and whether they will continue in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed.

1- Which one of the education and experience criteria best qualifies you for this recruitment?

 Criteria 1 - Equivalent to graduation from a four-year accredited college or university AND Seven (7) years of experience performing professional level social work with a public social services agency or private social services provider.

 Criteria 2 - Possession of a Master’s degree in Social Services (MSW) or a two-year graduate level counseling degree AND Five (5) years post degree experience performing professional level social work with a public social services agency or private social services provider.

 None of the above

SPECIAL REQUIREMENTS

Driver’s License: Possession of, or ability to obtain, a valid California Class C Driver’s License may be required at the time of appointment. Loss of the Class C Driver’s License is a cause for discipline. Individuals who do not meet this driver’s license requirement due to a physical disability will be considered for accommodation on a case-by-case basis.

Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team. Some positions may require on-call and weekend work to assist in providing emergency response services.

SUPPLEMENTAL INFORMATION

Travel: Independent travel may be required to various work sites and client residences.

Background Investigation: Candidates for some positions in this class will be required to pass a background investigation in accordance with applicable law, regulation, and/or policy.

Compliance Agreements: Selectees for employment must as a condition of employment sign a statement agreeing to comply with mandatory child and elder abuse reporting, drug free workforce, and confidentiality.

SELECTION PLAN

10/01/13 Qualifications review

10/15 & 10/18 Tentative dates for Oral Board panel interviews

10/23/13 Tentative date to establish eligible list

10/24/13 Tentative date to certify names to hiring department

BENEFITS

SALARY POLICIES - The starting salary is ordinarily the first rate shown on the front of the announcement. Salary advancement is authorized after satisfactory completion of additional periods outlined in the employee’s memoranda of understanding or the County’s Personnel and Salary Resolution. Longevity, shift differential, bilingual, call-back and stand-by pay maybe available for some job classes.

HOLIDAYS – Regular and limited-term employees receive 12 paid holidays per year.

ANNUAL/SICK LEAVE - Regular and limited-term employees accrue vacation leave at the rate of 10 days per year. After a certain period of continuous service, employees accrue vacation time at a higher rate as outlined in the employee’s memoranda of understanding or resolution. Regular and limited-term full time employees accumulate 12 sick leave days per year.

RETIREMENT – Employees who have never been a member of any public retirement system prior to January 1, 2013, or who have moved between retirement systems and were not subject to reciprocity, or who have moved between public employers within a public retirement system after a break in service that is greater than six months are eligible for a miscellaneous retirement plan of the 2% at age 62 benefit formula. Employees entering membership in Solano County’s miscellaneous retirement plan on or after May 4, 2012 but before January 1, 2013, or who have moved between public employers within a public retirement system with a break in service that is less than six months are eligible for a 2% at age 60 benefit formula. Employees entering membership in Solano County’s miscellaneous retirement plan prior to May 4, 2012 are eligible for a 2.7% at age 55 benefit formula.

HEALTH BENEFITS - Employees and their dependents are eligible for vision and dental insurance with 100% of the cost paid by the County of Solano. The County also participates in a cafeteria medical plan administered by PERS HealthCare (eligibility is dependent upon job class).

OTHER BENEFITS – Employees may also elect to participate in deferred compensation, credit union, life insurance, and flexible spending plan. All County employees are eligible to purchase auto and/or home owners, renter insurance from Liberty Mutual Insurance. An Employee Assistance Program is also provided.

EXTRA-HELP - Extra-help employees do not receive or accrue benefits of regular employees during their period of employment.

SELECTION PROCESS

Based on the information provided in the application documents, the qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a written and/or practical exam, an oral interview, or any combination listed. Information contained herein does not constitute either an expressed or implied contract.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

A minimum score of 70% is required to continue in the selection process.

HOW TO APPLY

All additional application materials as requested in the job announcement (e.g. copies of diploma and/or transcripts, certificates, DD-214) must be submitted with a document cover sheet, available on the employment website or at the Department of Human Resources’ office, and are due by the final filing date. Previously submitted application materials .e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. Paper applications may be completed in person during office hours. EOE/AA

VETERANS PREFERENCE POINTS

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE, MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Disability must be rated at least 10% to be eligible for disabled veteran's points.

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined grade. Disabled veterans shall have 10 points added to their combined grade. Veteran scores will only be added to passing scores.

AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need special testing arrangements, must contact the Solano County Department of Human Resources at (707)784-6170, to obtain a Request for Testing Accommodation by Applicants with Disabilities Form. This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request.

CONDITIONS OF EMPLOYMENT

DIRECT DEPOSIT: All persons hired will be required to participate in the direct deposit program.

DRUG FREE WORKPLACE ACT – Depending on the applicant’s job class, prospective employees may be required to undergo a Urine Drug Test in accordance with the Solano County Alcohol and Drug Free Workplace Policy once a conditional offer of employment has been made. Solano County employees are subject to the provisions of the Drug Free Workplace Act of 1988 and the California Drug-Free Workplace Act of 1990.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

BACKGROUND PROCESS –The background process may include but not limited to conducting a reference check, completing a personal history statement, conducting a background interview, and live scan fingerprinting. The County of Solano also utilizes e-Verify to verify employment eligibility. Note: A felony conviction will not necessarily disqualify an applicant from employment. The County will consider the nature, date and relationship between the offense and the position for which you are applying.

MEDICAL EXAMINATION - Prior to appointment, candidates may be required to pass a medical examination. Candidates are encouraged not to quit or give notice to present employers until the medical examination has been completed and passed.

APPOINTMENT - At the time of appointment, all candidates will be required to execute an oath of allegiance to the United States and the State of California and may be fingerprinted. Candidates will also be required to offer proof that they are a lawfully admitted alien or U.S. citizen.

PROBATIONARY PERIOD - All new positions are required to successfully complete a minimum probationary period of 6 to 12 months, depending upon the job class. A probationary period does not apply to "at will" positions.

DISASTER WORKERS - In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.

EXTRA-HELP – An employee appointed to an extra-help position must meet all the requirements of the corresponding regular position. Extra-help employees cannot work more than 999 hours in the fiscal year. Extra-help employees are excluded from civil service and do not have rights to regular or continued employment.

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

"SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER"

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