Social Work Case Manager
UW Medical Foundation - Middleton, WI

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Join our team and be a part of the talent that makes UWMF/UW Health the best work and academic environments. The Social Work Complex Case Manager is a consultant in various sensitive and complicated issues. This position assesses patient social service needs, including suicidal and homicidal assessments. Extensive knowledge in and ability to help patients/families access government programs, community resources, UW Health initiatives, etc is required. The case manager provides case management for patients with complex psychosocial needs and facilitates solutions to the medically-related psychosocial/environmental issues of patients and families. This position coordinates, negotiates, procures, and facilitates the utilization of resources for patients to achieve high quality, cost effective outcomes. The case manager works collaboratively with the multi-disciplinary teams, internal and external to the organization. This position is responsible for developing, facilitating services, and partnering with community resources to address the needs of an assigned population. This is a full-time, salaried position.

Qualifications summary

* Masters degree in Social Work required with current social work license* Maintain social work license * 3-5years related experience highly desired, 2-3 years related experience required, preferably in a medical setting * Training in organizational behavior, human relations, behavioral interviewing, conflict resolution, mental health issues, managing stress and crisis situations * Knowledge of local, state, and federal community resources available to patients and ability to assist patients/families access the resources * Familiarity with social/human service practices, confidentiality, and risk/malpractice issues within health care settings * Excellent organizational and problem-solving skills, ability to be flexible and creative * Knowledge of and ability to work within a complex health care system including applied practice and aptitude in advocating for patient needs while balancing organization * Demonstrate ability to work collaboratively as a member of an interdisciplinary health care team * Superior verbal and written communications, behavioral interviewing skills, assessment skills including psychosocial assessment, and the ability to work with a diverse population * Proficient in Microsoft Office * Experience with electronic medical records preferred * Excellent customer service skills and patient/family centered care * Ability to work independently and to seek consultation as necessary * Ability to work in a high volume/fast paced/high stress environment * Has valid driver's license and is flexible to travel as necessary


We strive to assist our staff to excel as professionals, while growing as individuals. Our competitive human resource programs are designed to facilitate a work/life balance, offering fulfilling careers that support both individual aspirations and families at home. For more information and to apply online, visit our website at EEO/AA Employer/Background Check Applies

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