Social Worker (Homeless Outreach)
Department of Veterans Affairs - Oakland, CA

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Vacancy Identification Number (VIN):

To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

NOTE: The full performance level of this vacancy is GS-11


The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the grade and step at which the candidate will be placed. The salary is based on the grade and step approved for the selected candidate.

Special Employment Consideration:
VA encourages persons with disabilities to apply.

For positions covered by the Bargaining Unit:
First consideration will be given to employees of this facility.


You must submit ALL required documents as indicated under “How to Apply” and “Required Documents.” Failure to provide all required documents/information will result in loss of consideration or a lower evaluation in rating and/or selection consideration. Applicants will not be contacted for additional information if their applications are incomplete or inadequate.

On-Call: No

Rotating Shifts: No

Required to work Holidays and/or weekends: No

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Fair Labor Standards Act (FLSA) Status: Exempt

Bargaining Unit Position: Yes


U. S. Citizenship

Must pass pre-employment examination

English Language Proficiency required

Designated and-or Random Drug Testing required

Background and-or Security Investigation required

Requires licensure and/or certification

Individuals assigned as GS-11 social workers are considered to be at the full performance level. The Homeless Outreach is a critical position under the Health Care for Homeless Veterans Program. The Homeless Outreach Social Worker will identify and work directly with veterans in a variety of settings both within the outpatient clinic and in the community in shelters, drop-in centers and community housing settings. The Homeless Outreach Social Worker will work to engage the veteran and link him/her to needed services with the goal of psychosocial stabilization and increased residential stability. The Homeless Outreach Social Worker partners with community agencies through informal outreach agreements and more formalized contracts and agreements.

The Homeless Outreach Social Worker provides outreach, identifying and screening patients for psychosocial needs and provides ongoing case management and follow-up. The Homeless Outreach Social Worker must possess the knowledge and ability to independently implement treatment modalities, provide counseling or psychotherapy for individuals, families and groups and provide appropriate community referrals.

Relocation Expenses:
Relocation expenses are not

authorized for this position.




be citizen of the United States.


English language proficiency


Must be proficient in spoken and written English.




Have a master’s degree in social work from a school of
social work fully accredited by the Council on Social Work Education (CSWE).
Graduates of schools of social work that are in candidacy status do not meet
this requirement until the school of social work is fully accredited. A
doctoral degree in social work

may not

be substituted for the master’s
degree in social work. Verification of the degree can be made by going to the

CSWE website

to verify if that social work degree
meets the accreditation standards for a master of social work.




hired or reassigned to social work positions in the GS-185 series in VHA must
be licensed or certified by a state to independently practice social work at
the master's degree level.



VHA may waive the licensure or certification requirement for persons who are
otherwise qualified, pending completion of state prerequisites for
licensure/certification examinations. This exception only applies up to the
full performance (GS-11) level.


Failure to Obtain License or Certification


In all cases, social workers must actively pursue meeting


prerequisites for licensure or certification starting



date of their appointment. At

the time of appointment, the supervisor,


Work or
Social Work Executive will provide the

unlicensed/uncertified social

worker with the


requirements for licensure or certification,
including the time by which the license or certification must be

and the consequences for not becoming licensed or certified by the deadline.

to become licensed or certified
within the

proscribed amount of time will

result in removal from the GS-185 social

work series and may
result in

termination of employment



inimum of 1 year of post-MSW degree experience in the field of
health care social work (VA or non-VA experience) and licensure or
certification in a state at the independent practice level.



addition to meeting basic requirements, a doctoral degree in social work from a
school of social work may be substituted for the required 1 year of
professional social work experience in a clinical setting.

In addition, the candidate must demonstrate
the KSAs in subparagraph (b) below.


VA Handbook 5005, Part II, Appendix G39, Social
Work, available in the local Human Resources Office.

Must meet physical requirement in VA Directive and Handbook

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:

All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference:
When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference. For more information on Veterans' Preference, please visit


Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Management may interview candidates for this position and use the Performance Based Interviewing (PBI) process. If PBI is used, questions will be job-related, reasonably consistent and fair to all candidates. You can visit the following two web sites (1)


to learn more about PBI, frequently asked questions and aids to prepare for an interview. Additionally, printed reference material is available at each Human Resources Office.

Applicant’s Responsibility:
It is the applicant's responsibility to submit documentation to support his/her application for this position. Applicant is responsible for ensuring that all experience, education, formal training, award recognition, etc. are documented in the application package. Experience may include voluntary or other non-paid experience in the appropriate field. If you feel that your training record contains information pertinent to your qualifications, then you must submit a printed copy of your training record with your application package. Your training record will become a part of the specific vacancy file and will not be filed in Official Personnel Folder.

This announcement is not intended to cover all aspects of the duties, responsibilities or qualifications of this position. Request for copies, return of forms or transfer of consideration to another announcement will not be honored.

Employees must meet qualification standards and other regulatory requirements by the closing date of the announcement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, sex, lawful political affiliation, marital status, disability or membership or non-membership in a labor union.


will receive an ineligible rating due to missing form(s). Requests for reconsideration of ratings will not be considered for applicants who fail to submit a complete application package.

We cannot be held responsible for incompatible software, and fax transmissions, etc.

Only send documentation as requested/required by this announcement and that directly supports your qualifications for this position.

Reasonable Accommodation:
This Agency provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, you must notify the agency.

This decision on granting reasonable accommodation will be made on a case-by-case basis.

Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.

You will be evaluated on the following Knowledge, Skills and Abilities and Other characteristics (KSAO's). Applicants who meet the qualification and basic requirements

will be further evaluated by the Professional Standards Board

for this occupation to determine the extent to which their work or related experience, education, training, awards, outside activities, and supervisory appraisal, etc., indicate they possess the KSAOs listed below. All applicants should provide clear, concise examples that show the level of accomplishment or degree to which they possess the KSAO in their CV or resume. Incomplete, vague or contradictory information may affect the rating.

Please review carefully before making an online response selection. Your application, resume and supporting documents will be used to verify your response.


of community resources, how to make appropriate referrals to community and
other governmental agencies for services, and ability to coordinate services.


to independently assess the psychosocial functioning and needs of patients and
their family members and to formulate and implement a treatment plan,
identifying the patient’s problems, strengths, weaknesses, coping skills and
assistance needed, in collaboration with the patient, family and interdisciplinary
treatment team.


to independently conduct psychosocial assessments and provide psychosocial
treatment to a wide variety of individuals from various socio-economic,
cultural, ethnic, educational and other diversified backgrounds. This requires
knowledge of human development and behavior (physical and psychological) and
the differential influences of the environment, society and culture.


and experience in the use of medical and mental health diagnoses, disabilities

procedures. This includes acute, chronic and traumatic illnesses/injuries,

and their effects/side effects, and medical terminology.


of psychosocial treatment and ability to independently implement treatment
modalities in working with individuals, families and groups who are
experiencing a variety of psychiatric, medical and social problems to achieve
treatment goals. This requires independent judgment and skill in utilizing
supportive, problem solving or crisis intervention techniques.


to independently provide counseling and/or psychotherapy services to
individuals, groups and families. Social workers must practice within the
bounds of their license or certification. For example, some states may require
social workers providing psychotherapy to have a clinical level of licensure.


to provide consultation services to other staff about the psychosocial needs of
patients and the impact of psychosocial problems on health care and compliance
with treatment. Ability to provide orientation and coaching to new social
workers and social work graduate students. Ability to serve as a field
instructor for social work graduate students who are completing VHA field


to independently evaluate his/her own practice through participation in
professional peer review case conferences, research studies, or other organized


and skill in the use of computer software applications for drafting documents,

management, and tracking, especially
those programs in use by VHA.

Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at


This additional information pertains only to those positions being filled as a temporary position.

Temporary employees are eligible to earn leave and are covered by Social Security and unemployment compensation, but do not receive the other fringe benefits provided to career civil service employees. Current law allows temporary employees to purchase health insurance after they have one year of temporary service, but the employee must pay the full cost with no Government contribution. Employees are not eligible for coverage under the Federal Government Life Insurance program or the Federal Employees Retirement System.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

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About this company
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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...