Social Worker 3 & Outreach Specialist
Case Western Reserve University - Cleveland, OH

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Working under general supervision, the social worker 3 delivers short-term clinical services and programs provided by the UCS to the students, faculty and staff of Case Western Reserve University, Cleveland Institute of Art, Cleveland Institute of Music, The Cleveland Clinic Lerner College of Medicine of Case, and The Kent State College of Podiatric Medicine. Duties include participation as a member of the UCS professional staff, which includes licensed psychiatrists, psychologists, social workers and Certified Alcohol and Substance Abuse Counselors who work cooperatively to provide quality mental health services to our diverse student body and university community. Responsibilities place special emphasis on providing clinical care and health promotion programs that support all populations on our campus, especially international students and first generation college students.


  • Conduct intake assessment of developmental issues and screening of psychopathology, especially in the areas of depression, anxiety, thought disorders, and personality disorders.
  • Develop sound treatment goals and monitor outcome measures relating to client progress and make referrals to mental health resources in the community.
  • Participate in the UCS 24-hour on call crisis intervention team and perform other clinical/direct service functions, such as urgent care walk-in counseling.
  • Write timely clinical reports within our electronic medical record system and adhere to federal and state laws governing the privacy rights of our students.
  • Provide direct service to students at the UCS’ primary location (220 Sears Library) and at Collegiate Behavioral Health at the University Health Service (UHS) location.
  • Participate in UCS continuing education experiences to meet state requirements for biannual license renewal.
  • Provide regularly scheduled administrative supervision of professional staff, as assigned by the director.
  • Clinical supervision of pre-professional graduate psychology or social work trainees as assigned by the Director of Training.
  • Develop at least two areas of specialization in mental health issues and provide periodic training to UCS professional staff and trainees in that area, e.g., issues facing international student adjustment; first generation college student issues; short-term psychotherapy; LGBT issues; cognitive behavioral/ DBT, IPT therapy; depression & suicide prevention; couples counseling, etc.
  • Adhere to ethical guidelines as set forth by the National Association of Social Workers and the American Psychological Association and monitor compliance with federal and state laws governing professional activities.
  • Consult with university and affiliated faculty and staff on mental health issues for students, with particular attention paid to the clinical and outreach areas of interests noted above.
  • Serve as a UCS liaison to the following: office of International Student Services; Cleveland Institute of Art and/or the School of Nursing; offer twice a year wellness / mental health screenings; and hold periodic liaison meetings with student services staff to assess the specific needs of students in these areas
  • Participate in Student Affairs Committees and their activities, e.g. Student Orientation, Professional Development; Collegiate Behavioral Health or Faculty-Staff Committees as assigned by the Director or Associate Director.
  • Participate in UCS Committees such as the Standards of Care, Marketing & Media or Community Referral Committee.
  • Advise and provide psychoeducational programs and consultation services to student groups, especially students involved in peer health organizations such as Active Minds, Bacchus /Gamma and participate in UCS sponsored wellness activities.
  • Provide occasional psychoeducational programs for faculty and/or staff through opportunities with the faculty training program (UCITE) or other faculty development offices.
  • Participate in the UCS electronic marketing efforts, viz., UCS website; Facebook; First Year Student Newsletter; Parent Newsletter and other current media designed to promote wellness among young adults.

    Perform other duties as assigned.


    Department: Daily contact with professional and support staff of the UCS and Health Services. Frequent contact with offices within the division of Student Affairs

    University: Frequent communication through phone calls and email with faculty, staff, and administrators. Providing daily consultation services for faculty, staff and administrators seeking to help students. Weekly participation in meetings and groups with faculty, staff, and/or students. Monthly liaison contacts with Deans, Faculty and/or administrators involved in the various schools within the university.

    External: Providing occasional contacts with parents and family members of students. Routine collaboration with mental health professionals in the community to assist in the referral of students to services including individual psychotherapy and in-patient hospital treatments. Occasional community relations work including consultation and public speaking to community groups regarding mental health issues and in the promotion of Case Western Reserve University. Occasional/annual presentation of papers, projects, ideas and research to colleagues attending national conferences.

    Students: Daily contact with students seeking mental health care including individual, couples and group counseling and psychotherapy, crisis intervention, and on-call responsibilities. Daily communication through phone calls and e-mail with students. Weekly to monthly psychoeducational services to student groups and organizations, especially students in residence and Greek life students and/or students in the professional schools and institutes, i.e., CIM, CIA, KSUCPM, etc.


    The social worker 3 will provide clinical supervision of selected, pre-licensed professional staff and participation in peer supervision, viz., weekly peer supervision/case conference and risk management consultation.


    Experience: 4 years professional experience in mental health care, preferably with community agency and university counseling experiences.

    Education: Master’s Degree in Clinical Social Work (MSW) with enhanced license in the state of Ohio as an LISW-S.


  • Clinical and consultation skills as cited above.
  • Candidates are expected to have excellent interpersonal skills including the ability to easily express empathy and concern; to be direct and assertive and have the willingness to engage in conflict resolution when the need arises in the workplace.
  • Consideration will be given to applicants who have demonstrated skills in working with individuals from other countries (international students); first generation college students; students from various socio-economic backgrounds; students representing cultural and ethnic diversity; and students with various gender identities.
  • Experience working with an electronic medical and psychological record system, especially as it relates to timely reports and the protection of privacy.
  • Website and media outreach skills in the promotion of health, wellness and positive psychology.

    Full-time professionals are exempt from overtime and are expected to work a minimum of 40 hours a week around the University’s core hours of operation. UCS outreach and emergency on-call efforts require UCS staff to periodically work evenings and weekends. An example might be new student orientation activities during a weekend or providing an evening program for students in a residence hall. All professional and training staff share in these efforts. Clinical work is conducted in a comfortable office setting with other diversely trained mental health professionals in an atmosphere of mutual respect. Consultation with university faculty and staff may occur outside of UCS offices; staff occasionally meets in various offices around the University Circle area to assist in the collaborative consultation experience. Clinical caseloads are expected to be ~60% of weekly work hours and, at peak times during the year, may be slightly higher as the clinical need arises. Crisis intervention during office hours and evening/weekend on-call duties (~6-8 weeks a year) can be stressful. Serving On-Call occasionally disrupts sleep, which can add to stress. Staff members are encouraged to develop plans for good self-care in and outside of the office. On rare occasions, the staff can experience threats of harm by angry and/or unstable students, faculty or staff which can raise anxiety and fear. University policies, emergency protocols, University Police Department assistance, and collective support from caring colleagues help staff to cope when negative events occur.

    Diversity Statement

    In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


    Reasonable Accommodations

    Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.


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