Social Worker
Floyd Medical Center - Rome, GA

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The qualified candidate will possess the following:

A. Education
1. MSW or BSW from a school of social work accredited by the Council on Social Work Education

B. Experience
1. At least 1 year in counseling, medical setting, oncology, and/or hospice.

C. Licensure/Certification
1. Professional licensure, if applicable, is required
2. Valid Georgia drivers license and ability to drive own car

D. Interpersonal requirements
1. Possesses strong verbal and written dommunication skills, has a commitment to customer service.
2. Communicates effectively with all applicable customers and age groups.

Job Description:
The Social Worker assumes the responsibilny for the provision of social work services for hospice patients and their caregivers.

Specific responsiblities include:

A. Professional performance standards
1. Performs thorough and accurate assessment of patient's and family's emotional status. Obtains relevant data regarding physical history, social history, family history, psychological history, availability of caregivers, extent of support
systems, coping abilities and bereavement risks.
2. Identifies problems that may be resolved, diminished, or prevented through social work and/or interdisciplinary intervention.
3. Creates individualized careplans based on identified problems and documented in a manner that facilitates the determination and measurement of expected outcomes.
4. Identifies and documents goals that are; (a) derived from identified problems, (b)mutually formulated with the patient and family, and (c) realistic in relation to the patient's and family's current and potential capabilities and chOices, (d)attainable in relation to the prognosis of the patient and resources available to the patient and family, (e) measurable.
5. Documents interventions on the social work plan of care to attain identified goals. Interventions are consistent with standards of hospice social work practice.
6. Evaluates the effectiveness of interventions in relation to identified goals.
7. Documents the patient's and family's response to interventions and communicates to members of the interdisciplinary team.
8. Documents and communicates to all other members of the interdisciplinary team revisions in problems, goals and interventions on the plan of care.
9. Maintains up-to-date patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur.
10. Maintains up-to-date patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur.
11. Accepts responsibility for coordinating psychosocial care of the patient and family through maintenance of a therapeutic helping relationship.
12. Provides crisis intervention counseling.
13. Shares information and provides education on the effects of serious illness, death and grief with patient, family, volunteers and significant others.
14. Plans and supervises delivery of all volunteer services
15. Utilizes volunteer staff on the basis of program needs and according to their interests
16. Plans, organizes and conducts special activities as needed

B. Interdisciplinary Team Collobrative Standards
1. Maintains regular communication with the interdisciplinary Team members as needed to coordinate optimal care and use of resources for the patient/family.
2. Seeks and utilizes input from other team members regarding the patient plan of care to obtain additional knowledge and support.
3. Attends patient care conferences and facilitates discussion of issues from case load for full staff discussion, consultation and evaluation.
4. Participates in volunteer training activities.
5. Provides appropriate support at the time of death and period of bereavement.

C. Quality Standards
1. Participates in performance improvement activities as assigned.
2. Participates in continuous quality improvement activities as assigned.
3. Provides age appropriate care, as evidenced by performance with applicable standards. (Refer to annual age-specific competency checklist.)
4. Demonstrates familiarity with policies of the program and rules and regulations of State determining policies.
5. Adheres to the National Association of Social Workers and Hospice Code of Ethics.

D. Customer Satisfaction Standards
1. Consistently addresses the individual needs of each patient/family.
2. Collaborates with physicians in patient care planning.
3. Assists and collaborates with co-workers as a part of the team.
4. Represents Floyd and Community HospiceCare through participation in community activities.
5. Appropriately reports customer complaints and incidents.
6. Participates in community programs as requested to promote professional growth and understanding of hospice care.

E. Operational Effectiveness Standards
1. Assumes primary responsibility for a caseload of 20 patients/families, performs assessment, planning, intervention and evaluation phase of social work process, and completes documentation in 40 hours/wk unless unusual circumstances are
2. Shares in providing 24-hour seven-day a week coverage to patient/families in crisis on an on-call basis.
3. Assumes role of associate social worker as requested to fill patient/family needs during absence of other social workers.
4. Performs other related duties as assigned
5. Demonstrates efficiency in scheduling patients to minimize travel time and mileage.

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