This team of high-caliber engineers, in the Developer Support organization with our client, supporting IHV and OEM customers who are attempting to obtain a logo for their hardware and drivers. Debug and diagnose the hardest problems across a range of devices and systems to help these customers pass the Logo tests. Work with a wide range of development and production teams within our client's company, and use a wide range of tools to solve the customer’s issue in a limited time frame based on customer’s priorities.
Daily responsibilities will include;
-There's is no live phone Q to log on. Engineers monitor a work Q and pull cases out of the Q. Day to Day, engineer will be taking/working on cases with customers directly via phone or email to resolve an issue.
*B.S. in Computer Science or equivalent experience requirement.
*Required: 2+ years User Mode Debugging of test applications using a popular Debugger *Required: 2+ years C development experience creating or troubleshooting applications
*Required: 2+ years C# development experience creating or troubleshooting applications
*Required: 1+ years: Experienced Windows Hardware Certification Engineer, knowledge of the certification policies, processes, programs and tools.
*Experience building logo test environments, running and troubleshooting logo test results. *Direct experience with the above on either HCK\WLK\DTM required. Experience with HCK and HCK test automation valued.
*Required: Direct experience working with customers in an external customer relationship role, managing many different problems, working in an engineering role to solve break fix problems
Catalytic Software - 21 months ago
Catalytic has helped some of the world's leading brands in the Communications, Media, and Technology industries develop the products,...