Software Quality Assurance Analyst
PSSI - Loves Park, IL

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General Function

The Quality Assurance Analyst’s role is to develop and establish quality assurance standards and measures within the organization. This individual will test new and modified software using manual and automated test methodologies. This includes developing test plans and cases while determining risk analysis and project timelines. The QA Analyst will assist Technical Support or Engineering to research and resolve issues when needed. They are responsible for the review of existing processes and to make recommendations on appropriate changes to the quality assurance and testing process .

Essential Functions

- Test software using best practice methodologies

- Execute test cases, both manual and automated, for assigned areas.

- Provide and update complete test scripts and maintain a library of scripts for future use.

- Analyze current needs/requests and compare with existing system functions and requirements.

- Work within the timelines established for software development turnaround times.

- Provide support, both internal/external, resolving issues as needed.

- Maintain expertise in evolving software, related operating systems, and advances in Information Technology.

- Report test results and defects utilizing appropriate departmental software programs

- Review requirement specifications, attend review meetings, provide feedback, create test plans from requirements, and present test plans for review and sign off.

- Ensure all business and technical requirements are covered by test cases.

- Prioritize test cases to ensure the highest risk and most important test cases are executed first.

Ed Experience/Skills required

- Two years software testing experience

- Networking (TCP/IP, Routers, Firewalls, Proxy servers)

- Strong data analysis and troubleshooting skills

- Excellent communication skills, both oral and written in individual, group, and/or executive situations

- Ability to work independently as well as collaboratively

Experience/Skills preferred

- Familiarity with automated test tools

- Experience with relational databases

- Fundamentals of HTML, JavaScript, and XML

- Basics of UNIX

- Ability to write scripts or batch files

- Familiarity with regression testing, stress testing, and release processes

- Certification in quality assurance testing

Excellent customer service skills

- Ability to work on multiple projects and handle multiple responsibilities

- Strong ability to work under deadline pressure

- Adaptable to work environment changes and rapidly changing technologies

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