Solutions Engineer
BloomReach - Mountain View, CA

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The Solutions Engineer leads integration efforts with customers of BloomReach’s rapidly growing enterprise web-based services. This challenging role combines the jobs of a technical engineering lead, communicator, and project manager. Solutions Engineers work with both internal and customer teams to assess business risks, guide the technical integrations process, assist with technical problem solving, and help manage and prioritize technical issues and resources. This is a hands-on customer-facing role that requires technical skills in HTML, CSS, Javascript and web services. Be prepared to dive into a product that leverages cloud computing, machine learning, query language modeling and other interesting tool sets to deliver a world-class big data application to our customers!

Manage project timelines, tasks, and development efforts with both the internal engineering team and customer teams

Assist with the integration of our products using web technologies such as HTML, CSS and Javascript

Help identify, troubleshoot, and address technical risks and issues with web service integrations, from back-end performance to web front-end UI issues

Identify and effectively communicate project requirements with a diverse group of roles within our customers’ organizations, to keep customers on plan and on schedule

Improve internal processes and systems for more efficient customer interactions

Develop repeatable and scalable processes to improve project quality

BS in Information Systems / Computer Science, or equivalent degree

Detail-oriented, with very strong technical problem-solving and debugging skills

A minimum of 2 years of web development experience (Java, PHP, Python, or Ruby)

Experience with HTML, JavaScript, CSS

Experience with Linux and AWS is desirable

Experience with XML and XPath is desirable

Demonstrated experience in project management or account management, with strong leadership, organization and communication skills

Sales-oriented, customer-centric thinking and strong interpersonal skills, including ability to communicate to non-technical audiences

Experience with network performance, web services and SEO are a plus

If this is you and you can prove it – we’re interested in talking with you to be one of BloomReach’s Solutions Engineers.

About this company
BloomReach helps its customers manage potential duplicate content by creating clusters of equivalent pages and nominating a...