Sous Chef
Argosy Casino Riverside - Riverside, MO

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Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

Your daily responsibilities include:
  • Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities
  • Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free
  • Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items
  • Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed
  • Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)
  • Supports safety and accident prevention programs (knife handling, proper lifting)
  • Monitoring/implementation of garbage separation and disposal as per standards
  • Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction
  • Visibility to customer, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues
  • Presents oneself as a credit to Company and encourages others to do the same
  • Performs all other related and compatible duties as assigned

To be successful in this position it will require the following skill set:
  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred
  • Two years progressively more challenging experience in a large volume, high quality food establishment
  • Knowledge of menu planning, soups, sauces, meat, poultry and seafood items is required
  • Knowledge of Food & Labor costs
  • Proven problem solving and critical thinking skills required
  • Must possess excellent customer service and employee relations skills
  • Good oral and written communication skills, must be fluent and literate in English
  • Must be able to listen and respond to visual and aural cues
  • Teamwork – ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations
  • Compliance with all regulatory, governmental, and safety requirements
  • Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions
  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
  • Knowledge of and compliance with department, property and company policies and procedures
  • Maintain health department standards and regulations – inspection scores should be at or above standards. Cleanliness of restaurant

Something to leave you with:

If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"