Fluently interprets from the source language to the target language and back again.
Mediates between two parties. Provides verbatim interpretation to preserve the medical record. Conveys meaning of the message in the target language.
Conveys the intent, tone, style and language level of the speaker.
Consistently seeks clarification from those involved in interaction to ensure clear and accurate interpretation; takes notes as necessary.
Serves as cultural educator/consultant regarding Spanish health care beliefs and cross-cultural issues pre or post appointment as requested.
Documents on encounter form that language interpretation was provided. Ensures timely and accurate completion of billing forms.
Provides translation (written communication) of written materials from Spanish into English and English into Spanish as needed.
Consistently understands boundary issues while serving in the role of interpreter; maintains neutrality during patient/provider interactions.
Provides translation and administrative assistance to triage nurse.
Calls patients to confirm appointments for specialty clinics and any other appointments as requested by providers or supervisor.
Assists clinic staff by making and recording phone information to Spanish patients.
Assists clinic staff to fill out patient health care forms.
Translates patient educational materials into Spanish/English.
Completion of high school or equivalent required.
Completion of medical terminology course desirable.
Successful completion of a formalized interpreter program desirable
Minimum one year experience in a health care setting using medical terminology and interpreting skills.
Name: Human Resources
Email: No emails please.
Phone: No phone calls please.
West Side Community Health Services - 16 months ago