Serve as “right hand” to the CPO. Prepare and/or research information, provide analysis and develop reports and presentation materials for the CPO’s use both internally and externally. Develop a full understanding of the CPO portfolio of programs and coordinate accreditation, quality improvement and training activity working with quality improvement staff, support areas and program leadership. Assist in grant and RFP activity. Prepare memos, minutes, reports, charts, graphs and other materials related to special projects and the regular operation of the office. Maintain information related to the content and quality of the CPO portfolio of programs. Organize, plan, and coordinate all administrative processes of the CPO office. Review purchasing requests prior to CPO signature and coordinate with finance staff regarding budgets and fund availability. Assist CPO’s programs navigate central finance and administrative processes. Strong knowledge of administrative practices and procedures required. Receive and screen communications to the CPO. Prioritize messages, schedule appointments, and maintain Lotus Notes calendar and coordination of schedule. Take initiative in troubleshooting and completing tasks while respecting the often confidential and time sensitive nature of the work. Act as a liaison with internal and external agents of the agency. Sensitivity to program culture and respect for service providers and client population is essential. Maintain professional communication within the work environment, among departments and programs, with the SCO Board of Directors, foundations and other external entities. Perform other duties as assigned by the CPO.
Bachelor’s degree from a four year accredited college and experience in an office setting and/or research setting or related area. Preferably experience in a non-profit organization and preferably experience with quality improvement initiatives and/or grant writing.
Excellent organizational, analytic, written and verbal communication skills. Detail orientated with strong interpersonal skills and a sense of humor. Ability to multi-task and work independently in addition to working in collaboration with a wide range of constituents. Ability to represent the CPO internally and externally. Demonstrate flexibility and good time management skills. Strong computer skills including Word Processing and Excel, Internet research skills and basic knowledge of database structure. Must thrive in a dynamic, ever changing environment.