Specialist Business Development Job
American Express - Chicago, IL

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Specialist Business Development-13004092

Description
American Express is a leading global payments, network and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and cobrand cards for consumers, small businesses, midsize companies and large corporations.

Our Global Corporate Payments organization provides a range of card programs and expense management tools to help mid-size companies and large corporations around the world manage almost all the facets of their business spending - from travel and meetings, to everyday office supplies and raw materials. As the leading issuer of commercial card programs, our solutions deliver a number of benefits to our corporate customers including increased visibility into their business spending, added control, improved efficiency and cost savings. Our card programs also help keep employees safe, secure and productive while on the road.

With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.

The Specialist of Business Development reports to a Global Corporate Payment – US Sales Director based in Chicago, IL, and will have the responsibilities of supporting Global Corporate Payment Sales Teams.

Key responsibilities include:

* Prospecting, Lead Generation and Attend External Face-to-Face Sales Calls: Research prospects, generate leads and schedule sales appointments for Managers of Business Development through cold calling, drive vertical campaigns (intro letters and emails) and manage client activity/reporting through American Express’ propriety client management tool (salesforce.com).
* Account Setup, Implementation/Ramp-up and Support: Manage setup, implementation/ramp-up and customer service for new accounts, which includes, client welcome calls, Membership Rewards enrollment, ensuring receipt of cards, conducting training on @Work reporting and program management, managing risk exception submittals, on boarding suppliers and handling client customer service issues.
* Administration: Contact regional vendors to determine card acceptance and payment processes, monitor client activity, create and maintain client activity reports, create and maintain vendor reports, manage and coordinate local client events and train new sales hires on all relevant databases and tools.

Qualifications

* Previous sales, project management and client interfacing experience.

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High proficiency in Microsoft 2007 Office Suite including PowerPoint, Excel, and Word required.

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Highly organized with keen attention to detail

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Ability to work independently in dynamic environment and manage multiple priorities

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Strong interpersonal and communication skills (written and verbal)

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High motivation and willingness to assume accountability for generating new business and providing high-touch client support

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Ability to communicate with individuals of varying levels

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Understanding and appreciation of key customer relationships (internal & external)

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Accuracy and attention to detail

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Commitment to ongoing learning and development

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Ability to act with diplomacy and integrity with handling of confidential and sensitive issues in an appropriate manner

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Excellent verbal and written communication skills

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Ability to travel (30% local Chicago based & 10% Midwest States travel)

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Knowledge of financial service industry preferred

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Bachelor’s degree preferred

Job: Sales
Primary Location: US-Illinois-Chicago
Schedule: Full-time

American Express - 17 months ago - save job - block
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About this company
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Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for...