Specialist Sales Support Operations Analyst
Hitachi Data Systems 67 reviews - Reston, VA

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Reporting to Hitachi Data Systems Federal Corporation (HDSFED) Operations Director, the District Operations Manager oversees the execution and daily business operations of one or more of the Federal Districts; Intel/DoD, Civilian and/or System Integrator. Working closely with the HDSFED Operations Director, District Sales Manager(‘s) and other HDSFED Management team members

has the following responsibilities:


- Guide & direct the daily operations of the assigned Districts and assisting with overall HDSFED operations.

- Processes, strategies, programs, priorities

- Develop, listen, advise, monitor, adjust, coach mentor/consult with HDSFED Op’s Director, HDSFED management team, Rep’s, and everyone that affects HDSFED regarding strategy, programs, deals, “what if’s” of behavior and actions. (Can’t quantify the importance, huge part of the function). Participates in pricing strategies and helps manage and monitor the P&L of assigned Districts.

Calls & reporting:

- Monthly forecast calls with reps and District Management. Sanitize the Forecast before distribution.

- Weekly Recon calls to adjust forecast. Sanitize Recon package before distribution.

- Accurately represent the District business status (forecast, Strategic Initiatives, deal status, quarter outlook, etc) to anyone that needs to know or requests.

- 90 day rolling forecast

- Strategic Initiatives (File & Content Services, UCP, MSS, etc.) development and tracking

- Weekly inventory calls


- Monthly District reviews

- Quarterly District presentations

- Strategic Initiative reporting & presentations

- Other presentations developed as required

- District & account reviews

Inventory, deal processing, & Logistics

- Advance awareness of demand requirements vs. supply availability.

- Inventory fulfillment:

- Safety net and the “go to person” for HDSFED, Finance (BA’s, BC’s), and even USPROD, logistics, and distribution.

- Inventory allocation, logistics support

- Loaner management and fulfillment:


- Extended relationships with all 3rd party’s (Brocade, CISCO, VMware, etc.)

- Program development (tech refresh, strategic initiatives, etc.)

- Advanced inventory requirements

- In-depth understanding of the business processes

- Other duties as assigned & required to make HDSFED successful

Job Qualifications

Requires a talented and flexible individual with adept business knowledge, and strong aptitude for systems and translating analytical data into compelling information for use in managing the Federal business. Additional requirements include:
General systems knowledge and skills, including an understanding of CRM (NetSuite), Insight and operations systems at a level to help define requirements and drive enhancements
Experienced with objective setting and development of specific action plans to meet target objectives
5 years sales support and program management experience
Ability to develop and communicate program vision, and execute against that vision
Self-motivated, highly enthusiastic relationship builder with ability to achieve results in complex environments
Strong interpersonal skills to establish and maintain working relationships with multiple departments and customers
Exceptionally strong and effective written and oral communication skills; strong ability to articulate and promote ideas, plans and results across all levels of the company
Strong budget management skills, and success at managing cost control vs. investment to maximize value
High-tech marketing or sales support experience desired
BS Marketing, Information Technology or related field.

About this company
67 reviews
Hitachi, which means "risen sun," is looking for a new dawn of profits from its galaxy of businesses. The...