The purpose of this position is to build customer loyalty through advanced and complete troubleshooting of Time Warner Cable Business Class customer inquiries. Resolution, customer focus, and customer education are the major functions of this position. Most customer inquiries regard: providing support and information on high speed internet products and services, PC equipment, e-mail, Business Class Phone, and cable modems. This environment is a fast-paced and highvolume/high demand inbound call ...
Time Warner Cable - 17 months ago
- save job
-
block
