Sr Analyst Contracts Dev
MetLife - Aurora, IL

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Job Title:

Sr Analyst-Contracts Dev

Job ID:



Illinois;New Jersey

Full/Part Time:




Job Location

Aurora, IL

Alternate Location(s)

Bridgewater, NJ

Virtual Location


Job Description

Title: Senior Analyst, Enrollment Form Development and Support (EFD&S)

LOB/Department: Institutional Business / Group Life Products/Group Voluntary & Worksite Contracts

Reports to: Manager, Enrollment Form Development and Support (EFD&S)


Summary of Responsibilities:

A Senior Analyst , under the direction of the EFD&S Manager, is responsible for customization and maintenance of MetLife’s filed enrollment, Statement of Health (SOH), Group Applications, Portability and related filed forms for all Group Voluntary & Worksite Products and Markets, as well as Sponsored Direct and Alternate Distribution Markets.

Principle responsibilities include : (1) the creation and maintenance of enrollment and filed forms for Group Voluntary & Worksite Products on both a strategic and client specific level that are customer focused, operationally effective and compliant with state laws. (2) consulting with internal partners regarding forms related issues; (3) maintaining an awareness and knowledge of MetLife products, policy provisions and corporate benefit trends; (4) obtaining and analyzing plan design and provisions in order to ensure accuracy of form content and consistency with company guidelines and administration; (5) participating on cross-functional, product launch and ad-hoc teams; and (6) working on multiple projects.


Principal Responsibilities:

  • A Senior Analyst handles contract/certificate analysis, compliance and design responsibilities for single and multi-product enrollment opportunities.
  • Expedites turnaround times needed to meet the needs of our customers and their respective employees and delivers innovative solutions to optimize participation.
  • Establishes and maintains strong internal relationships with Account Executives (and Consultants), Account Managers and other sales and customer-focused personnel in order to provide world-class service to corporate clients.
  • Manages requests by addressing unique client plans designs from initial analysis through final design and ultimately, delivery to the customer.
  • Implements product rules and state variations in customized filed forms in accordance with state filings and incorporates any necessary changes.
  • Constantly looks for ways to improve internal processes and better serve internal clients.
  • Acts as a subject matter expert (SME) for paper and electronic form development.
  • Provides documentation for internal and external partners in order to ensure consistent forms.
  • Identifies potential risks, issues and appropriately escalates to management.
  • Dimensions:

    Position available in Bridgewater, NJ or Aurora, IL offices.

    Job Requirements

    Knowledge/Skills/Competencies Required:

  • Ability to work on multiple projects, manage time and meet competing deadlines.
  • Well-developed organizational skills with the ability to prioritize tasks and issues to maximize effectiveness.
  • Heightened attention to detail and an ability to exhibit flexibility.
  • Expert in Microsoft Word. Proficient in Excel, Adobe and PowerPoint.
  • Knowledge of Microsoft Word macros and design experience a plus.
  • Knowledge of MetLife's group products, services, systems and compliance issues.
  • Ability to build strong relationships across large organization.
  • Excellent customer service focus to meet customer deadlines.
  • Excellent oral and written communication skills.
  • Ability to analyze detailed requests and to multi-task in a highly competitive and date-driven environment
  • Work effectively as part of a highly interactive team.
  • Handle reporting responsibilities, as needed.
  • Competencies: Manages Personal Performance Effectively, Produces Results, Ability to Negotiate, Analytical Skills, Problem Solving Skills, Consulting Skills; Communicates Effectively

  • Business Category

    Americas Region

    Job Category


    Salary Grade

    Grade 29 - Zone 1

    Number of Openings


    Equal Employment Opportunity

    MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

    How To Apply

    For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

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