Sr IT Business Analyst
First Niagara - Pittsburgh, PA

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Minimum Qualifications:
Bachelor’s Degree in related field or equivalent experience
Minimum 7 -10 years related experience
Minimum 2 years of leadership or managerial experience
IT experience necessary and financial services experience preferred
Business analysis thought leader with comprehensive knowledge of requirements management methodologies and business requirements elicitation.
Strong and demonstrated team leadership skills. Experience in conflict resolution.
Broad knowledge of industry and/or business trends for own area
Excellent project management skills, and the ability to prioritize team workloads.
Comprehensive understanding of financial services policies, procedures, products and industry practices.
Strong working knowledge of SDLC, and PMLC.
Excellent and demonstrated skills in meeting facilitation, relationship management, leadership, critical thinking, technical writing and presentation skills.
Working knowledge of Microsoft Visio or comparable software

Job Description:
Overview:
The Sr. Business Analyst is responsible for understanding business process management and business requirements of their customers, and translating them into specific functional requirements. The Sr. Business Analyst works with stakeholders from all business units and related parties to define and document business processes and software requirements for technology initiatives.

Preferred Experience:
  • Business or Systems Analyst leadership role defining processes and requirement for Customer Relationship Management (CRM), Sales Reporting, Call Center and/or Incentive Compensation application systems.
  • Vendor platform knowledge of Siebel CRM (Financial Service vertical a plus), Oracle CRM OnDemand and Oracle OBIEE Reporting.
Key Responsibilities :
Meet with key business stakeholders and project members to document business and functional requirements.
Work as a liaison among business and technical stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, information, and information systems.
Prepare business requirement documents, use cases, process models and supporting business rules. Coordinate requirements walk- through and signoffs with stakeholders to ensure that documentation accurately portrays business needs.
Provide peer reviews for other business analysts within the Business Analyst group for business/functional requirements use cases, business rules, and related workflows.
Work with Quality Assurance to ensure appropriate test plans are developed. Assist with testing efforts as required.
Assists with the evaluation of changes being proposed in current software systems
Remains informed of technological advances being made and proposed in the financial services industry that could add to the company’s services or improve our efficiency
Researches new product developments to determine best course of action and analyze profitability
Serve as a contact for department heads as they propose system enhancements or program changes to improve operational efficiencies
Will work on large projects and programs and be a business Analyst team lead.
Lead business analyst teams and initiatives.
Meet with key business stakeholders and project members to document business and functional requirements.
Work as a liaison among business and technical stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, information, and information systems.
Prepare business requirement documents, use cases, process models and supporting business rules. Coordinate requirements walk- through and signoffs with stakeholders to ensure that documentation accurately portrays business needs.
Provide peer reviews for other business analysts within the Business Analyst group for business/functional requirements use cases, business rules, and related workflows.
Work with Quality Assurance to ensure appropriate test plans are developed. Assist with testing efforts as required.
Assists with the evaluation of changes being proposed in current software systems
Extensive understanding of technological advances being made and proposed in the financial services industry that could add to the company’s services or improve our efficiency
Researches new product developments to determine best course of action and analyze profitability
Serve as a contact for department heads as they propose system enhancements or program changes to improve operational efficiencies
Uphold the First Niagara Vision & Values
Must adhere to pertinent laws, regulations, First Niagara’s Compliance Policy and external compliance requirements.

Key Accountabilities:Customer:
Work in a collaborative fashion with all Technology and Business partners to deliver technology solutions that enhance FNFG service and product offerings to our customers. Our solutions and services will provide FNFG a quality and cost advantage, leverage our enterprise capabilities, meet business needs and provide high availability in a secure environment.
Support the ongoing improvement of the partner/customer experience
Develop and manage productive working relationships, internal and external
Deliver excellent customer service when dealing with internal partners, vendors or our customers

Team & Employees:
Create a positive employee experience for self and those around you.
Coach other team members, as appropriate, within area of expertise.
Participate fully as a member of the team and contribute to a positive, ethical and respectful working environment and communicate openly with others.
Model the FNFG Leadership Profile and Guiding Principles in every interaction.
Work as a liaison among business and technical stakeholders to elicit, analyze, communicate, and validate requirements
Business Operations & Bottom Line
Provide Better, Faster, Cheaper solutions to improve FNFG’s bottom line.
Successfully completes all required online training and follows all department procedures resulting in effective compliance for all job relevant State and Federal regulations including but not limited to Employee policies, community reinvestment act, EEO/AA as well as all relevant risk management and corporate standards.

Community:
Participates in civic activities to promote growth and development of the community and a positive image for FNFG.

First Niagara - 2 years ago - save job
About this company
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A lot of water and a few barrels have gone over Niagara Falls since First Niagara Bank was founded. Tracing its roots to 1870, the flagship...