With high level of independent decision making authority and limited supervision will be responsible for the following:
Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements and are completed in a timely fashion; Leads the research and resolution of system issues.
Planning, testing and implementation of system enhancements and conversions.
Partners with the technical areas in the research and resolution of system and process problems.
Works with users in defining user, system and project requirements for new systems and system enhancements.
Identifies system enhancements, documents business needs and determines development impact to current system processing.
Works with programmers and users to ensure accuracy of enhancements; Identifies, researches and analyzes production problems, develops solutions and resolves problems.
Reviews operational procedures and methods and recommends changes for improvement, with an emphasis on automation and efficiency.
Provides input into the creation of detailed project plans, work assignments, target dates and other aspects of assigned projects.
Provides guidance and context in prioritizing and determining complexity of problems and requests; Maintains manuals, standard business and status reports, technical training material and reference material.
Requires travel/relocation to unanticipated client sites throughout the U.S.