Sr Technical Writer
Manheim - Atlanta, GA

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The Senior Technical Writer is responsible for supporting the Global RMS Department with a variety of documentation needs, including user manuals, online help files, release notes and other technical publications. The Senior Technical Writer will explain technical information in a way that’s easy to understand. Must be self-sufficient to produce deliverables using documentation plans, specifications, prototypes and other resources.

General Responsibilities : -

Create, edit and maintain technical documentation

- Research available product and engineering information such as existing technical manuals, notes, drawings and specifications

- Collaborate with cross-functional team members to develop documentation

- Analyze application, actual business or operational sequence to spec out steps that can be documented, including building a recommendation for the steps

- Translate technical information into clear, readable documents to be used by technical and non-technical personnel

- Provide documentation in presentation-ready quality output using advanced word processing or desktop publishing software.

- Continuously improve content in response to feedback from customers and colleagues

- Update documentation to keep current with frequent software changes

- Support internal training requirements through creation or repurposing of documentation


Qualifications :

Bachelor’s degree


Minimum 5 years of experience in the technical writing field

Excellent written and verbal communication skills, as well as interpersonal skills.
Ability to identify gaps in processes and to ask the right questions to fill the gaps.
Ability to organize contents in a logical manner.
Ability to explain complex content in simple terms.
Adheres to documentation standards.
Ability to quickly learn new tools and new processes.
Strong knowledge of technical writing and editing techniques
(Degrees, Certifications, Languages)
Physical Demands:
Ability to sit or stand for prolonged periods of time.
0-15% Travel
Work Environment:

Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.

About Manheim:

Manheim was established in 1945 as a wholesale vehicle auction operation. Today, with 20,000 employees at 106 operating locations in 14 countries, Manheim is the world’s leading provider of vehicle remarketing services. Manheim has set the industry standard for buying and selling used vehicles at live auctions and online. In 2012, Manheim handled nearly 8 million used vehicles, facilitating transactions representing more than $50 billion in value.

A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies. Manheim offers its customers a reliable and secure market in which to purchase a variety of vehicles and services that no other remarketing provider can match.

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Cox Enterprises - 9 months ago - save job
About this company
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Manheim is a wheeler dealer from way back that trades cars like stocks. With about 145 locations worldwide, the firm is the nation's...