Sr. Business Analyst
Telligen - West Des Moines, IA

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This position is responsible for providing analysis and support to customers and technical teams regarding programs and projects. In addition, the incumbent will provide technical support, including assisting in developing, implementing and maintaining customer reporting systems.

Essential Functions:
50% Collects, clarifies and maintains written business
requirements for various projects. Serves as liaison between
the customer and the development and testing teams to provide
technical expertise pertaining to the development,
implementation and maintenance of specific applications,
reporting systems and databases. Analyzes business
processes, functions and procedures to create an effective
business systems software. Ensures end result meets client
and Company satisfaction.

30% Coordinates with developers and assists in the development
level testing ensuring business rules are applied
accurately. Identifies issues and bugs during testing
processes and provides information for improvements to
development teams.

10% May provide training for internal and external customers.
May create user guides, release notes, training materials and
other related documentation. Determines optimal analysis and
presentation of data to improve service quality.

5% Stays abreast of industry changes and trends. Researches
improvements and enhancements and makes recommendations to
management.

5% Performs miscellaneous duties as assigned.

Requirements:
Sr. BA Requirements:
Four year degree in field of specialty and/or equivalent training and/or experience; 3 to 5 years experience in software development.

Positions working on specific contracts may require U.S. Citizenship.

Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential.

Additional Comments:
10% local and overnight travel.

Telligen and its affiliates are Affirmative Action and Equal Opportunity Employers

Behaviors:
Analytical Thinking
Attention to Detail
Creativity/Innovation
Relationship Building
Customer Service
Initiative
Planning/Organizing
Use of Concepts

Work Environment:
Sensitivity level of information handled in position: medium

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