At ACTIVE Network, we are building solutions for all types of activity organizations helping them automate, simplify and grow their businesses. Our cloud technology powers business events and conferences, community programs, parks departments, local attractions, faith-based organizations, sports events, and outdoor activities. We deliver technology that changes the way the world gets active.
But ACTIVE is more than a technology company. It’s a company of passionate people that live to be ACTIVE. We are inspired by our customers. We are fueled by challenge. As a member of the ACTIVE team, you must embrace our exciting work-hard, play-hard environment and bring your passion, dedication and creativity each and every day. ACTIVE’s team members are focused on results and committed to excellence. Together, we are making the world a more ACTIVE place.
We are seeking a Sr. Cloud Operations Engineer for our Infrastructure Engineering Support group. This person will join a team that works to ensure around-the-clock availability and performance of key foundational components that underlie Active's public-facing SaaS products. They will work closely with many other parts of the organization including Service Delivery, Platform Services, and Development to build and maintain world-class systems. Active's infrastructure services help organizations reduce the cost and complexity of managing the things people love, want, and need to do during their daily activities.
Build, deploy and maintain production and non-production Cisco UCS infrastructure.
Identify weak points and vulnerabilities within infrastructure and provide recommendations for improvement
Perform problem resolution including root cause analysis of system and application incidents
Develop relationships with and work alongside other functional IT groups such as networking, storage, database and security
Assist with performance testing and tuning of complex and high-traffic systems
Instrument systems to provide the best possible operational monitoring and metrics
Create, update and enhance written processes and documentation with a focus on ease of understanding and completeness
Participate in on-call rotation, receiving and responding to daytime and after-hours alerts
Perform after-hours or weekend system maintenance and application support as needed
Participate in change management and incident management processes
Provide technical leadership to offshore team
Identify and evaluate new technologies that can improve Active's products and processes
Skills and Qualifications
Expert knowledge as it relates to troubleshooting and resolving problems quickly and effectively in a production environment
5+ years of systems engineering experience in a large-scale enterprise environment
Experience implementing and monitoring multiple Cisco UCS domains
Experience with VMware vCenter Operations Manager
Experience with VMware vCloud Director
Preferred knowledge of EMC VNX and VMAX storage arrays
Working knowledge of Internet Protocols, Networking, and TCP/IP
General understanding of various IT security concepts as they relate to production environments.
5+ years’ of industry experience with VMware environments
Preferred knowledge of scripting
Strong organizational and analytical skills
Ability to foster and maintain both a positive team culture and service-centric environment
Perks and Benefits
Great work environment.
Competitive compensation + benefits, including medical insurance, 401k with match.
ACTIVEx, our award winning employee participation program, will help you grow personally and professionally.
Our ACTIVE Advantage program will help you save on activities, gear and travel.
ACTIVE Network is an equal opportunity/affirmative action employer.
The Active Network is a leading publisher of online communities that encourage and facilitate participation in a wide range of sports and...