Training Specialist
Array Information Technology - Dayton, OH

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Job Description:

Job Description / Duties:

· Develop and deliver Instructor Led training modules for proprietary software applications.
· Create and maintain training and related documentation packages to support software applications.
· Support in-house and remote customer base using an automated help ticketing system.
· Test application enhancements and provide recommendations for continued improvement. This includes determining software requirements and evaluating additional software needs.

Job Requirements:
Qualifications / Specific Requirements:
· BS in Education or related field or a minimum of 4 years work experience.
· Excellent written and verbal communication skills.
· Microsoft Office Products (Microsoft Word, Microsoft PowerPoint and Microsoft Excel).
· Must be able to pass a government background check to obtain a Government Common Access Card.

Additional Desired Requirements:

· Familiar with creating web-based training modules.

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