Sr. Director, Operations
RootMetrics - Bellevue, WA

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Job Summary

We are in need of a Sr. Director of Operations who will create an end-to-end operations organization including field operations, report production and data vetting. This person will bring needed strategy and communications into the Operations function and establish a dedicated liaison to ensure this group is receiving the needed training, product updates and tools necessary.

Key Responsibilities:
Provide leadership and strategic focus for operational excellence

Ensure end to end data quality between all departments

Develops, drives and communicates field and product operations strategy and resource needs

Provide direction and leadership in developing plans and establishing goals to support company objectives

Ensures that all functional resources are continuously available: people, tools, facilities

Oversee the development, implementation and ongoing management of the division’s programs

Partner with key business partners (Engineering, Sales, Product) and others to anticipate future business changes and challenges and proactively develop and implement new or revised plans

Stay current on industry practices and issues, assessing and communicating their potential impact on the business

Lead and hire strong effective team members and enforce high standards of performance across their teams.

Develop and monitor budget

Required Knowledge, Skills and Abilities:
Bachelor’s degree in related field or equivalent experience

Minimum 10 years-experience in management and leadership roles with progressively larger responsibility

Demonstrated operations management experience in wireless, software development or product development field

Ability to build strong relationship with peers and senior leadership

Strong strategic planning abilities and critical thinking skills

Strong ability to plan and organize people, processes and tools across departments

Advanced communication skills (verbal and written), including influencing those that do not report directly to you

Demonstrated ability to assess priorities and act appropriately to meet customer commitments and requirements

RootMetrics - 2 years ago - save job