Bachelor’s degree in Business, Computer Science or Information Systems Management and minimum of five to seven years of experience.
CPA and CISA certifications preferred.
Knowledge of Lean Six Sigma for Service, COBIT, ITIL, PMBOK, PRINCE2 or other IT Governance related frameworks.
Experience with project monitoring and control to include cost and schedule analysis and oversight.
Proven ability to conduct business, functional and non-functional requirements analysis and experience with business case development.
Experience with business principles involved in planning, resource allocation, production methods and coordination of people and resources.
Demonstrated experience with customer needs assessment and the evaluation of customer satisfaction.
Ability to create planning documents including implementation plans, program execution plans, strategy mapping, change management plans and organizational performance assessments and identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Knowledge of principles and methods of data collection, analysis and evaluation.
Strong written and oral communication and presentation skills with the ability to work with various levels of the organization.
Excellent verbal and written communication skills and strong analytical and problem solving skills.
Ability to work effectively under pressure, either independently or as a member of a team.
Must adhere to pertinent laws, regulations , First Niagara’s Compliance Policy and external compliance requirements.
The Sr. IT Program Analyst - Controls Effectiveness owns responsibility for the successful self-testing and ongoing improvement of standardized IT policies and associated processes. The Sr. IT Program Analyst will be responsible for policy and process effectiveness, communications, and validation of adherence to industry standards, regulatory requirements and alignment with corporate policies.
Validate and self-test IT policies, processes and procedures to ensure adherence to established standards of financial industry regulations and make recommendations for continuous improvement.
Facilitate the creation of IT programs through proper testing methodologies, documentation and communication of policies and process.
Work with IT communications and training groups to develop and implement program, process and/or policy changes to improve effectiveness of various IT programs, which may include, but are not limited to:
IT Audit/Regulatory Coordination
IT Business Continuity/Disaster Recovery
IT Change Management
IT Incident Management
IT Vendor Management
Perform benchmarking and gap analysis against best-of-breed programs to determine strengths, weaknesses and areas needing improvement.
Build collaborative partnerships with multiple departments in the organization to get needed programs into operation and make services easier and quicker to obtain.
Make recommendations on administrative controls, organizational structures, and program standards to improve effectiveness and maintain compliance with established policies, objectives and regulations.
Understanding of closed-loop process definition, feedback and analysis.
Participate in work groups to evaluate and review strengths and weaknesses of existing program controls, recommending ways to bring the program into compliance.
First Niagara Financial Group - 20 months ago