Provide strategic and technical direction for all of Mitsubishi’s North American Business systems. Manage and direct the software development, maintenance, and support of large scale projects and existing business applications.
-Develop overall strategic direction for business systems, in concert with the CIO/IT Department Leader and with business counterparts in order to provide optimal support that meets the needs of all business departments within the North America region.
-Develop strategies to implement new technologies that add value to the business application architecture. Ability to quickly learn and apply new technologies.
-Manage on-going systems support and maintenance. Ensure all systems are fully operational and meet the system availability requirements. Ensure the data integrity of all applications. Manage problem detection through to resolution.
-Consult with North America Region business department management to coordinate business requirements, identify projects, forecasting staff, communicate project status, and resolve project issues.
-Manage development teams responsible for planning, designing, developing, and deploying Mitsubishi business systems, web-services and websites/portals.
-Develop, manage, and track project schedules and budgets.
-Develop and manage application development standards for all of Mitsubishi’s business systems.
-Provide technical direction and review of all work orders for outsourced business solutions and ensure architecture and technology standards are adhered to.
-Develop and maintain corporate relationships with many U.S. Dealer Service Providers (i.e. ADP, R&R, UCS, Arkona, Autosoft, etc.), and outsourced business partners.
-Manage electronic data integration solutions that comply with the industry standards.
-Manage staff development. Conduct weekly direct report meetings, monthly staff meetings. Provide coaching and mentoring to staff members, and informal/formal performance reviews.
-Select, manage, and release contract personnel.
-Fifteen years exempt-level experience in Information Technology including system design, development, analysis, and support.
-Five years in management of application development.
-Experience with Automotive Retail (Sales/Parts/Service) Systems, Financial & HR Systems.
-Advanced knowledge of System development methodologies.
-Extensive background in technical application architecture, planning and strategy.
-Advanced knowledge in IT project planning, estimating and managing procedures and techniques.
-Advanced expert in selecting, recommending, and implementing software solutions.
-Excellent oral and written communications/presentation skills.
-Exceptional people skills, fostering an environment of outstanding customer service.
-BS/BA degree in Business Information Systems or equivalent combination of education and experience.
-Experience with diverse business applications systems and technologies.
-Knowledge of wholesale automotive industry applications
-MA/MS/MBA degree or equivalent.
Mitsubishi Motor Sales of North America - 18 months ago