Due to our continued growth we are seeking to add to our team a System Center Service Manager Subject Matter Expert (SME). The resources will be focused on various activities supporting the initial deployment and use of Microsoft System Center Service Manager for configuration management within the customers IT environment.
•Validate the System Center Service Manager environment.
•Investigate and document business and technical requirements for configuration management.
•Implement and configure System Center Service Manager to validate Service Manager as a CMDB solution.
SCSM with CMDB is the most important part (any version), with following experiences preferred:
•Experience with Microsoft System Center Service Manager (SCSM) – any version
•Be able to support for the configuration, customization, and administration of the SCSM application2012 for IT Configuration Management function
•Knowledge of Configuration Management Database (CMDB) to support the management of information about IT service components and how they relate to one another
•Knowledge of connector framework to support technology integration across System Center, like System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM) etc. is a plus
•SQL Server Reporting experience preferred
•Exposure to several scripting and web-technologies such as PowerShell, Perl, shell scripting, .NET, Java, and web services
•Experience with relational databases and SQL language
•Exposure to or knowledge of IT process automation technologies from BMC, Microsoft, HP, IBM or CA
•Understand workflow concepts and apply them in a variety of tools
•Prior consulting experience a plus
•Good written and verbal communication skills
•Microsoft Certified IT Professional (MCITP) certification in either Enterprise Administrator on Windows Server 2008 or Server Administrator on Windows 2008 a plus
•Bachelor of Science degree in Computer Science, Information Technology, Information Science, Management Information Systems, or equivalent experience.
Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.
Windward IT Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.