When you decide to join the Digicon team, you gain the benefit of peace of mind. Our clients and partners choose us because we give them the innovations, solutions, and worry-free support that they need to excel. Our employees choose us because we offer the diverse career avenues, cutting-edge work, and corporate culture of stability, camaraderie, and work-life balance that they deserve. Approach the future with clarity and confidence—join Digicon.
We are currently in search for a Sr. Network Engineer to work at our client site in Washington, DC. This is a full-time employee position with Digicon Corporation.
Position Description :
The candidate will provide support and maintenance for a medium-size enterprise- wide Microsoft Windows/Cisco infrastructure. Environment includes Cisco routers and switches; Windows Servers, Microsoft SQL Databases, HP Blade Servers, VMware vSphere 5.0, Dell Servers, Active Directory, Exchange/Outlook email, and EMC Storage.
The candidate’s primary responsibilities will be monitoring equipment, servers, applications, and remediating discovered problems, applying maintenance updates and patches to applications, operating systems, and hardware. Specific work performed under this requirement includes, but is not limited to, the following:
Monitor server performance, disk space, hardware, and inventory management.
Perform Operating System support and monitoring for servers across all program groups to include updates, patches, security risk mitigation, hardware/firmware fixes and updates, resources reservations, performance tuning.
Assist in the resolution of network support issues presented through our ticketing system including modifications of backend infrastructure. Attempt to remedy problems and notify program groups of issues.
Develop work plans, test plans for system upgrades and maintenance, and implementing such plans.
Open RMA requests and tech support calls with vendors.
Monitor network and application health and facilitating application issue resolution related to network functions.
Shipping and receiving network equipment.
Report generation, including but not limited to:
System availability, performance, capacity
User accounts, permissions, space used, account activity
Patching outcomes and status, patch testing, and patch implementation
Application support including specific support for client’s business applications such as SAS, eLaw, and others. Helps facilitate integration of business line apps into the client’s environment and can resolve tangential issues.
Tracking and updating, system updates, and maintenance in configuration management system.
Miscellaneous network operations related tasks.
Skills and Experience Required:
4-6 years’ experience in network administration support in a similarly complex environment
In depth experience with Windows Server 2003/2008, Active Directory, Windows 7 and Vista
In depth experience with server hardware and blade technology
In depth experience monitoring servers and applications
In depth experience implementing network security protocols
Experience with backups and restores
Experience with scripting; VB, PowerShell, WMI
Knowledge of Virtualization such as VMware and Hyper V
Knowledge of Storage technology
Knowledge of networking, including TCP/IP, switching and routing concepts, network printers, network devices, configuration and topology
Work experience in Tier 2 Help Desk Support using and automated system like FootPrints, Remedy or Heat
Strong customer service skills and attitude
Ability to work in a government environment with minimal direction and training
Excellent problem-solving/root-cause analysis skills
Collaborate with the client to resolve complex problems
Bachelor’s Degree in Computer Science or related field preferred
Microsoft MCITP certification a plus
Microsoft MCDBA certification a plus
Security Certification a plus
Cisco Certification a plus
VMware certification a plus
Digicon Corporation, founded in 1985, is a full-service Information Technology solutions provider with numerous nationwide clients and over 300 employees. We offer exciting and diverse careers in federal, state and local, and commercial arenas throughout the Washington, DC metropolitan area and beyond. As an Equal Opportunity Employer that provides comprehensive and flexible benefits packages, Digicon is dedicated to hiring and supporting a diverse community of exceptional professionals. Visit http://www.digicon.com/careers.html for more information.
All candidates must be authorized to work in the US for any employer and able to pass a background check. No relocation assistance is available. EOE M/F/D/V.