Sr. Sales Manager
Autograph - Miami Beach, FL

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This is a franchise job posting, Sr. Sales Manager, Blue Moon Hotel Autograph Collection & Winterhaven Hotels, Miami Beach FL.

Please do not apply for this job online. Please contact the property directly at 305-673-2262 or via email at marco.fuentes@urgohotels.com.
Sincerely,

Aon Hewitt
Talent Acquisition Solutions
Recruiting Operations and Delivery on behalf of Marriott International, Inc.

JOB SUMMARY:

TITLE: SR. SALES MANAGER

Job Description: Develop and foster business through direct sales. Responsible for all sales efforts through tasks and activities pertaining to accounts. Prospect various media to source and develop potential accounts as well as update and maintain all forms of account files. Assist the Director of Sales with the marketing plan to achieve the highest possible occupancy rate and average daily rate.

ESSENTIAL FUNCTIONS

SALES
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Qualify leads and prospects gained from cold calls, sales blitzes, National Sales Office and other sources.
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Cultivate lead sources. Network with fellow Account Managers on leads. Distribute leads to sales managers in other Urgo managed hotels, when appropriate.
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Qualify in-house guests by attending hospitality hours, property breakfasts, property social events, etc.
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Complete weekly sales reports. Submit to Director of Sales.
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Establish and maintain close contacts with top accounts and target accounts, through phone calls, tours, appointments, correspondence and entertainment. Assess their current and future needs. Network with prospects to uncover other decision-makers.
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Communicate to and coordinate with other hotel departments and personnel all sales information necessary for professional execution of commitments.
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Maintain accurate sales files and trace system on top accounts and target accounts.
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Establish marketing plan with sales team. Perform sales tasks and goals as outlined in the marketing plan.
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Attend and participate in weekly sales meetings, training seminars, and other meetings as requested by the Director of Sales.
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Maintain good rapport with clients. Work closely with other departments to coordinate details, special requests and VIP packages.
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Develop and maintain rapport with competitor hotels, City Convention and Visitors Bureau, Chamber of Commerce, lead sources and clients.
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Participate in community activities, employee functions, and guest events.
TECHNICAL SKILLS
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Desire and ability to perform direct outside sales.
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Excellent verbal and written skills.
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Able to use advanced computer systems (client tracking, inventory control, forecasting tools).
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Direct sales experience.
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Goal-oriented and creative personality.
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Excellent guest relation skills.
ASSOCIATE RELATIONS
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Ability to work as a team player with all levels of hotel staff.
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Create and nurture a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing service.
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Be readily available & approachable for all team members.
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Assist supervisors in understanding team members’ ever changing needs and expectations, and exceed them.
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Take proactive approaches when dealing with associate concerns.
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Extend professionalism and courtesy to team members at all times.
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Celebrate and foster decisions that result in successes as well as failures.
GUEST RELATIONS
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Be readily available/ approachable for all guests.
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Accommodate guest special requests.
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Answer guest questions regarding local area facilities and services.
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Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
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Ensure staffing levels allow team members to exceed guest needs.
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Extend professionalism and courtesy to guests at all times.
OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:
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The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
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Carry out all reasonable requests by leadership team.
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Comply with department uniform and appearance standards.
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Participate in Manager on Duty coverage program requiring weekend stay-over.
I have read and accept the responsibilities described in the above job.
Manager Name: ____________________________________
Manager Signature: ____________________________________
Date: ____________________________________
EOE M/F/D/V

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