Sr. Software Support Consultant
Manhattan Associates - Atlanta, GA

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About Manhattan Associates

Manhattan Associates continues to deliver on its 22-year heritage of providing global supply chain excellence to more than 1,200 customers worldwide that consider supply chain optimization core to their strategic market leadership. The company's supply chain innovations include: Manhattan SCOPE® a portfolio of software solutions and technology that leverages a Supply Chain Process Platform to help organizations optimize their supply chains from planning through execution; Manhattan SCALE™, a portfolio of distribution management and transportation management solutions built on Microsoft. NET technology; and Manhattan Carrier™, a suite of supply chain solutions specifically addressing the needs of the motor carrier industry. For more information, please visit www.manh.com.

DESCRIPTION:
Our Senior Support Consultant in a post-implementation environments remotely will manage design specifications for code changes in the function of warehouse management software, will accomplish interfaces with client systems and modifications of software, test and deliver those changes, and manage relationships in a continual manner with an established and assigned group of clients.

Approximately 75% of the time will be spent in the investigation and recreation of client problems through SQL query to arrive at solutions.

Position Requirements

  • B.S. in Information Systems, Engineering, or related field.
  • 3-5 years overall software implemention and/or troubleshooting experience.
  • Self-motivated with the ability to multi-task.
  • Experience with Warehouse Management Systems and/ or Labor Management Systems.
  • Experience withg UNIX and Windows environments.
  • Experience developing SQL's for troubleshooting purposes.
  • Strong oral and written communication with the ability to train end users.
  • Strong focus on leadership and customer satisfaction.
  • Ability to learn new technologies.
  • Average travel to 10%
Manhattan Associates is at the forefront of the most innovative technologies, in a business casual environment that provides plenty of opportunity for growth. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates new possibilities. Manhattan Associates is an Equal Opportunity / Affirmative Action Employer. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Manhattan Associates - 2 years ago - save job
About this company
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Manhattan Associates serves up a cocktail of supply chain management software and systems, sans cherry. It provides customers in the...