Sr. Solution Architect, Cloud Services Job
Time Warner Cable - Reston, VA

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Posting Job Title: Sr. Solution Architect, Cloud Services
Requisition #: 144584BR
Posting Location: Reston, VA, US
Alternative Locations: United States - District of Columbia - Washington, Home Office Based, United States - Maryland - Baltimore;;Baltimore, Maryland, United States
Area of Interest: Cloud Computing
Position Type: Full Time

Posting Job Description

Sr. Solution Architect, Cloud Services

Reporting To: Director, Solution Architects, East
Location: Washington, DC area--Baltimore, MD, Northern VA--remote home office in that area

Principals only--no agencies

Who We Are:
NaviSite, Inc., a Time Warner Cable Company, is a leading worldwide provider of enterprise-class, cloud services, managed applications and managed hosting solutions. NaviSite provides a full suite of reliable and scalable solutions for organizations looking to outsource IT infrastructures and lower their capital and operational costs. Enterprise customers depend on NaviSite for customized solutions, delivered through a global footprint of state-of-the-art data centers. For more information, please visit

What You Will Do as a Pre-sales Sr. Solution Architect, Cloud Services:

A Sr. Solution Architect at NaviSite plays a critical Pre-sales role in building and sustaining customer and partner relationships while driving the adoption of our solutions. The Sr. Solution Architect works closely with the Sales Team to maximize opportunities by identifying, developing, accelerating and closing deals from a technical perspective. The Sr. Solution Architect is a high impact, very visible role, responsible for ensuring customer satisfaction while promoting NaviSite solutions and driving further development and evolution of these solutions to meet future customer needs.

Job Responsibilities

Provide technical pre-sales and post sales support for all facets of the entire NaviSite product line for prospective and existing customers.
Participate in customer facing meetings to determine business and technical requirements that will be used in developing solutions that map within NaviSite's capabilities.
Provide technical product expertise during meetings to prospective and existing customers, advising on deployment architectures, and handle in-depth technical questions during sales meetings and calls with the goal to build long-term business relationships and become a trusted advisor within each account.
Articulate our value proposition, present product information, and build value throughout the sales process to all departments of the customer's organization in support of the selection of NaviSite.
Provide technical and liaison services for NaviSite relating to implementation, configuration, performance monitoring, tuning, and customer production cutover.
Contribute to sales process improvement, including developing knowledge bases, creating sales tools and mentoring other Solution Architects.
Responsible for pricing of the solution based on requirements. This includes working with price lists, bundles, and obtaining special approvals for discounting, product deviations
Lead Data Center tours for prospective clients.
Provide assistance with hardware purchases and procurement.

What We Are Looking for in a Sr. Solution Architect, Cloud Services:

We are looking for someone who is:
Experienced, focused, performance-driven and professional to serve as an evangelist while selling the NaviSite product set.
10 or more years experience in a sales engineering role with a similar product line or service offering (hosting, outsourcing, ISP, solutions, professional services etc- )
VMware - understanding preferred
5 to 10 years technical experience in an IT support-related role
Experienced with keeping internal and external clients happy by providing outstanding service with the ability speak with the most technical and non technical person in the room.
A goal oriented individual who wants to grow with NaviSite professionally and technically while constantly improving their skills with the latest and greatest technologies.
A team player who will help mentor teammates who are looking to get to the next level.
Willing to identify and capitalize on growth opportunities to strategically accelerate expansion and maximize profits.

Job code: CB: 03/22/13, navitbot

Controlling Establishment ID: 00800 - Andover Minuteman

More on TWC:
Time Warner Cable provides generous benefits. Health care and retirement benefits are significant portions of the total compensation package at TWC, and we invest more in those benefits than most employers. In addition, we offer tuition reimbursement, adoption assistance, competitive paid-time-off programs, work-life resources, and discounted pricing on TWC residential products and services for employees within our footprint. Our hope is that, by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most – at work and at home.

Time Warner Cable is an Equal Opportunity Employer M/F/D/V.

About this company
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Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...