Located in the Southeast, preferably, Atlanta, GA or Charlotte, NC, OnX Enterprise Solutions has an opportunity for a Sr. Solution Architect Responsible for supporting the Account Executives in designing, documenting, and presenting complex solutions for new and existing customers. Design current and future technologies that are consistent with operational best practices. Required to maintain a strong knowledge of emerging technologies and to provide input to the sales team and customers regarding continuous improvement opportunities. Committed to developing loyal and successful partners by clearly identifying and understanding both customer and supplier requirements and specifying services and products to meet or exceed their expectations. This role is reserved for an individual who has attained a level of distinction in technical expertise and seniority within the pre-sales Solution Architect career path and/or IT industry.
Technical Sales Support and Development - Assist Account Executives visiting customers, participating in project meetings and assisting with follow-up taking ownership of the technical content including but not limited to: Customer and vendor meetings, customer and event demonstrations, detailed Visio creation, customer facing and vendor technology presentations, white boarding skills, project management, following policy and procedures, configuration/sizing using standard and vendor supplied tools, research, technical writing, and establishment/nurturing of excellent customer/vendor relations.
Collaboration and Continuous Improvement - continuous education in vendor solutions and certifications, team leadership for projects in a technical capacity with an understanding of business process implications, ownership of technical issues and understanding of escalation procedures (internal and vendor). Professional Services Support and Development - scoping of Professional Services service briefs and Statements of Work.
Configuration and sizing of customer solutions including the creation of detailed diagrams.
Serve as a mentor to more Junior Solution Architects. Share information with peers.
Other duties as assigned.
Enterprise Storage Experience - HP, IBM, EMC, NetApp (emphasis on HP)
- Associates Degree in an IT related field of study and
- 7 years of relevant work experience with as many of he following technologies as possible:
Understand Storage Tiering
X86 Hardware experience - HP, IBM, Cisco UCS
Backup/Archive/Disaster Recovery - Symantec, Commvault
Virtualization experience - VCP, VMware, Citrix, Hyper-V
Understanding of Networking, Fiber Channel, FCoE - Brocade, Cisco, Juniper
Windows, Linux, AIX, HP-UX, Solaris
Certifications are a plus
Strong Visio Skills
Able to understand complex business & technical requirements
Strong presentation skills
Expert ability to guide conversation with customer/peers/sales/vendor
Understands customer escalation, initiating and following as needed
Proficient with Microsoft Office suite
R egular territory travel up to 50%