As a Sr. Architect with Anthelio Cloud Services, the successful candidate will work as part of a fast paced team in a constantly evolving and changing environment to design, implement, and document cloud infrastructure services for Anthelio and its customers. The architect will be responsible for providing operational support, which includes cloud service development, advanced troubleshooting, architectural design, and management of the overall health of services running Anthelio’s cloud. The architect will interact directly with end customers, both internal and external to Anthelio, to ensure continuity and customer satisfaction of services on Anthelio’s cloud.
In addition to direct operational and architectural responsibilities, the successful architect will participate in developing the operational models, processes, procedures, and organizational structures that will be used for delivery of cloud services to internal and external customers.
This position is multifaceted in that it allows for in depth work developing and supporting a production cloud, interfacing with tenants and diverse services contained within the cloud, and contributing to and influencing future cloud technologies and products. This is a highly technical, hands-on role. The successful candidate possesses first-hand experience with a broad variety of enterprise computing infrastructure and cloud computing technologies.
The candidate will provide technical leadership, implementation and management related to cloud architecture, including design and implementation of a variety of solution configurations for both managed and unmanaged hosting scenarios using VMware software defined data center models. The candidate must also demonstrate strong documentation and communication skills required to complete the transition of solutions to either build or support teams.
Duties and Responsibilities:
q Demonstrated mastery of cloud computing (IaaS) concepts and the ability to articulate these concepts to technical and non-technical audiences
q Hands on experience building, and managing cloud IaaS environments using IaaS platforms with specific focus on products by VMware, but with understanding of platforms provided by Rackspace, AWS, HP, Citrix, etc.
q A deep passion for technology and a love of learning new things
q Comfort operating in a fast paced environment that is constantly evolving and changing
q Strong critical thinking and communication skills
q Take initiative to improve products, tools, and processes
q Be open minded to walk in a different path
q Pre-Sales, Sales and Bid Support
o Give presentations/briefings
o Respond to customer questions professionally
o Analyze customer requirements and define solutions based upon those requirements
o Provide assistance to Sales and Marketing in the areas of proposals and pricing
q Maintain product service catalogs
o Understand organizational capabilities
o Document service descriptions
o Maintain leading edge technology and remain abreast of market changes
o Update service descriptions to maintain market competitiveness
q Perform external consulting when required
q Guide internal technical teams implementing new solutions
q Provide vendor management where required
q Evaluate and provide technical recommendations on new technology, procedures and policies, including systems, encryption and data transport
q Complete installations and projects according to scheduled delivery
q Follow-up with client after installation to assure solution is working properly
q Maintain up-to-date cloud documentation
q Perform monitoring and analysis of existing network performance
q Provide technical leadership to other team members
q Must be able to work with both management and engineering staff and must be able to understand and communicate complex technical issues involving a wide range of technologies.
q Must be able to act independently and initiate/deliver solutions in a timely manner
Other Duties and Responsibilities:
q Systems, applications support and/or maintenance background
q Broad technical knowledge in IT infrastructure
q Strong Communication Presentations, Writing, Verbal, Leadership, and Budget skills
q Good understanding of financial models (P&L, ROI, etc.)
q Good Negotiation skills with contract experience
q Prior sales support experience
q Able to function with a minimum of guidance
q This individual needs a strong business sense and be able to understand the tradeoffs and differences between the business need and the elegance of the technical solution.
q Maintains a test environment that simulates the production environment
q On-time and prepared attendance to scheduled meetings
q Performs other duties as required to meet departmental or organizational objectives.
Education, Experience & Licensure:
q Four Year Technical Degree related field required and/or a minimum of 12 years of varied IT work experience in a managed services environment.
q Seven to ten years minimum experience in Server, Desktop and Network Support
q Three years minimum in technical project leadership and/or management experience.
q Two years experience in a Health Care environment
q Certification desirable in Microsoft, Novell, VMware, or Linux products, i.e. MCSE, MCNE, VCP, CLE, etc
Skills & Requirements:
q Verbal and written communication skills for a diverse customer base including, executives, technical and administrative staff
q Excellent analytical skills to discuss problems, analyze solutions/options, evaluate and enable improvement of processes
q Leadership skills such as coaching, conflict resolution, and peer mentoring to aide in the development of personnel
q Working knowledge of
o Data network components (routers, switches, hubs)
o Network design concepts
o Network and server monitoring and maintenance tools
o IP, IPX, voice and LAN/WAN services
o Cisco router configuration process
o Routing protocols such as RIP, EIGRP and OSPF
o Cabling infrastructure
o Network Operating Systems
o Health care applications
q Must be willing to travel, 25% + may be required
q Superior organization and planning skills to prioritize work flow and respond to conflicting deadlines
q Excellent skills in planning, organizing, customer service, record keeping and cost control.
q Professional attire, attitude and demeanor and be able to work well with others (team player).
q High degree of self-motivation and interest in conserving Anthelio resources.
q Flexibility in work schedule, ability to multi-task projects, handles multiple locations in stressful situations and be available for after hour’s engagement, when required.
Anthelio - 16 months ago
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