Sr. Support Analyst (Rational Product Suite)
Adroit Software, Inc. - Charlotte, NC

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TARGETED SKILLS COMPETENCIES 35 years of experience in direct support of configuration management and requirements management tools preferably in a lead role Handson experience in the support maintenance and enhancements of the Rational Tool suite Jazz Platform Ability to Implement CLM Tool best practices to support the processes throughout the software lifecycle Good knowledge of RTC processes and templates Strong ClearCase skills Good analytical skills to understand and troubleshoot complex RTC problems EXPECTED RESPONSIBILITY Experience with HP Testing Tools preferred Experience with Serena Nolio deployment tools preferred Comfortable in LinuxUnix environments TASK AND RESPONSIBILITY This position is responsible for supporting the Rational Tools (RRC RTC RAM including Providing level 23 user support Customizing Rational Team Concert (RTC) workflows Customizing Rational Requirements Composor workflows Provide input on implementing best pracitices Provide end user training Completing generic user requests (creating projects modifying privleges etc) SUGGESTED EXPERIENCE AND QUALIFICATION 35 years relevant experience with relevant BSBA Ability to work in a team based environment Excellent verbal and written communication skills Excellent problem solving skills Configuration management , Rational Tool suite , unix , Linux , RTC
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