Minimum of 3 years of experience in the Market Research industry
Minimum of 2 years of experience Confirmit
University degree or equivalent work experience.
This position is a Thursday-Monday work schedule.
Essential Duties and Responsibilities
Meet or exceed customer expectations. Effectively participate in project kick off calls/conference calls. Offer input into questionnaire format challenges to PM and to client.
Review questionnaire and relevant project specs to ensure they are ready for programming. Ensure programming is tested and delivered with a 100% accurate link (according to the questionnaire doc) to the PM/client.
Program projects that meet or exceed productivity levels. Provide and meet all programming timelines
Work effectively with the team, Project Managers and with Sales and other Programming members to achieve collective goals. Effectively communicate with PM/client regarding the programming of the questionnaire in a manner that translates the technical into lay man’s terms.
Be the focal point for any programming related questions from PMs, client or programming team members. Act as “go to” person and mentor for junior programming staff. Lead training sessions on specific processes/standards as identified by Team Leader or above.
Competencies, Experience and Education
Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
Successfully mediates conflict between individuals and groups; can hammer out tough agreements and settle disputes equitably; can find common ground and obtain cooperation with minimum noise.
Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action.
Possesses required functional and technical knowledge and skills to do his or her job at a high level of accomplishment; demonstrates active interest and ability to enhance and apply new functional skills.
Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; steadfastly pushes self and others for results.
Can negotiate skillfully in difficult situations; can settle differences with minimum noise; can win concessions without damaging relationships; thoughtfully fashions creative solutions that satisfy all parties.
Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
Responds and relates well to people in all positions; is seen as a team player, and is cooperative; looks for common ground, and solves problems for the good of all.
Is effective in a variety of formal and informal presentation settings; commands attention and manages group process during the presentation; is cognizant of audience response and able to adapt content and style accordingly.
Accurately determines the length and difficulty of tasks and projects; sets clear, realistic, and measurable goals; sets priorities and time parameters to accomplish tasks and projects; anticipates roadblocks and develops contingencies to redirect tasks so momentum is not lost.
Spends his or her time and the time of others on what's important; focuses on the critical few, and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal.
Research Now - 22 months ago
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