SXC Health Solutions Corp. is redefining pharmacy benefit management by providing a broad range of pharmacy spend management solutions and information technology capabilities. Our product offerings and solutions combine a wide range of PBM software applications, application service provider (ASP) processing services, and professional services designed for many of the largest organizations in the pharmaceutical supply chain, such as pharmacy benefit managers, managed care organizations, self-insured employer groups, retail pharmacy chains, and state and federal government entities.
Designs and implements application system enhancements for SXC's products. Provides second level product support for SXC's AS/400 products.
Prepares time and cost estimates for systems development work.
Considered as a member of the technical staff on large projects with heavy technical emphasis.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions
Enhance and maintain SXC's AS/400-based RxCLAIM/RxSERVER application system.
Work with business system analysts and clients to develop system requirements and related documentation.
Work with business system analysts and members of AS/400 development team to develop expert and creative design solutions that meet or exceed requirements.
Uses COBOL/400 and/or Synon/2E to develop computer programs that meet the system requirements and adhere to the design specifications. All programs must conform to SXC's programming standards.
Perform unit, string and system tests that validate the new and changed programs.
Work with business systems analysts and clients to facilitate acceptance testing.
Work with SXC's technical writers to prepare technical and user documentation.
Work with the AS/400 team's Product Support staff to insure that all new and changed objects are assigned to, and included in, a targeted product release.
Provide product and technical support to SXC's clients and other SXC associates.
Research, resolve and respond to unusual problems that have been escalated beyond the Product Support Specialist level.
Improve the efficiency of SXC's development and support processes.
Recommend and develop written standards and procedures.
Attend internal and external training sessions
Perform project administration tasks.
Work with management to establish priorities that are consistent with company goals.
Provide time estimates and establish target dates for application development tasks.
Communicate project status to management and clients on a regular basis.
Control the user's expectations. Do not make promises that cannot be kept; keep promises that have been made.
1. This position requires that the individual be available for client emergencies and requests.
2. Travel and short-term out of town assignments may be necessary.
Other duties as assigned.
Knowledge, Skills and Abilities
A. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present infor- mation and respond to questions from groups of managers, clients, customers, and the general public.
B. Ability to apply concepts of basic algebra and geometry.
C. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
D. Familiarity with understanding of on-line pharmacy claims processing and reporting systems.
E. Knowledge of pharmacy delivery systems, health care, insurance and/or financial systems.
Education and Experience
A. Bachelor's degree from four-year college or university; or equivalent combination of education and experience.
B. Five years of Information Systems experience.
C. Three or more years of application programming experience on the IBM AS/400.
1. Sound knowledge of SYNON (2E).
2. Experience with OS/400, SQL, COBOL.