Sr. Systems Engineer
Dimension Data - Santa Clara, CA

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OpSource is simply a great place to work. Founded
in 2002, OpSource provides cloud and managed hosting solutions that enable
businesses to accelerate growth and scale operations while controlling costs
and reducint IT infrastructure support risks. Headquartered in Santa Clara,
with operations in California, Virginia, the UK, Ireland and India, more then
600 enterprises, service providers and Software-as-a-Service ISVs rely on
OpSource’s expertise, experience and cloud automation technology to operate
high-availablity, business-critical hosting environments. Over the last few
years OpSource has continually been singled out as a leader in our space.
Impressive – don’t you agree?

We are looking for a

Sr. Systems Engineer

join our team!


Sr. Systems Engineer

interfaces with
multiple members of the OpSource and customer teams on a technical and customer
service level. The SE demonstrates an enterprise view and understanding
of systems and technologies. The SE is responsible for system design,
installation and maintenance of hardware products, installation and maintenance
of operating systems, enterprise-wide implementation of new system management,
monitoring and planning tools/processes, fundamentals of security, installing
third party software, back up configuration and restoration of files, system
patches, security updates and system upgrades. This includes racking and
cabling of servers, managing service contracts, and documenting systems in
accordance with company standards. The SE serves as a point of escalation
and review for issues or concerns identified by the customer or the monitoring
system on a 24x7 basis.


What we will expect you to

Provide project leadership and develop
solutions to improve the environment and enhance service reliability

Provide sales support to assist in
determining customer needs and projecting requirements based on customer

Responsible for designing networks and
solutions to best meet customer needs as well as making an presending
recommendations to improve existing infrastructures

Designing networks
and system solutions based on customer requests and needs

customers with recommendations regarding hardware and systems software.

hardware and software, maintaining appropriate maintenance levels and

recommending, installing and configuring hardware and software to meet
customer requirements

Installing and
configuring tools for event monitoring, capacity planning, performance
monitoring, etc. and making recommendations based on results

Performing system
software upgrades including planning / scheduling, testing, and
coordination, and maintaining integrity of the operating system

Responding to
outages both during normal business hours and in an after-hours, on-call

documentation for use in configuration, repair and troubleshooting of
hardware, software and network operating systems

Coordinating and
interfacing with outside vendors, end users, other department team
members, and service providers to resolve issues.

And much more….

Here's what we are looking

for in candidates for this job:
Experience in
technical concepts coupled with the ability to communicate complex
technical information in straightforward terms

Experience with and
a broad understanding of implementing and managing complex technical projects
with the ability to solve technical problems

Expertise in one or more operating systems
(Windows, Linux, etc) in addition to at least one application such as
BEAWeblogic, Apache, Oracle, SQL, Cold Fusion, Tomcat, Veritas, Cisco, etc.

Clariion (CX3/ 4) EMC VNX, EMC Celerra, EMC VMAX, 3PAR, Bluearc, NetApp

Experience with
hardware and software troubleshooting, service contract management and
issue resolutions.

hands-on and able to motivate others

Willingness to
thrive and succeed in a fast-paced, dynamic 24x7 environment

Ability to identify
and implement standardized processes across the operation environment

Key abilities required:
Able to effectively communicate with clients,
team members and management alike in order to drill down to the root cause
of a problem

Able to see opportunities for improvement in
our business, coupled with a clear process focus

Able to solve problems - a person with a
logical and analytical skill set

Good English
language skills

Non-negotiable for us:
5+ years of experience in IT and
production Internet environments.

BS/BA degree or equivalent technical degree

Experience and familiarity of cloud products
and line of business required

Finally, we care about our clients, our
colleagues and the environment and we want you to do the same

If you think you have what it takes, we should
talk. Contact us today!

Dimension Data - 22 months ago - save job - copy to clipboard - block
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About this company
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Dimension Data sizes up information technology for its clients. South Africa's largest IT services company provides consulting, managed...