Sr. Systems Engineer
Nesco Engineering & IT - Austin, TX

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Basic Function
Provide Operating System, Network and Storage System Administration services to ensure the effective, efficient and secure operation of assigned systems.

Scope
Coordinate all aspects of the Operating System, Network and Storage System administration support services in the Austin Data Center. This includes operating system installation, tuning and maintenance activities; architecture design; change management; documentation of existing and proposed systems; coordination of wide and local area networking requirements; coordination with application administrators, user communities and IT professionals on other teams.

Duties and Responsibilities
Design, build, tune and maintain Operating Systems, Network and Storage Area Network (SAN) Systems in support of assigned business applications.
Lead all aspects of the activities required to ensure the assigned operating systems are available to the appropriate user community, as arranged, and in a manner that is effective, efficient and secure including but not limited to the following:
Plan, manage, document and perform installations and upgrades for the operating system, hardware, and firmware.
Monitor performance, tune, and maintain historical performance data.
Develop and execute system recovery plan and ensure successful daily backups.
Design, implement, and maintain system security.
Develop, document and report system metrics to forecast growth and recommend hardware modifications.
Interface with network support team to maintain, secure, and improve network connectivity.
Provide on-call support (24/7) to include investigating, troubleshooting and resolving Operating System, application and database issues.
Work closely with Data Center Operators and other IT and business teams to ensure the day-to-day technical activities required to support the assigned systems are appropriately defined, documented, executed, monitored and improved.
Maintain appropriate coordination and communications with the users, functional owners, and regional and corporate IT professionals in support of assigned systems.
Work as a team member or lead on multiple projects and assignments relating to UNIX, LINUX, VMware, and Windows operations or related application initiatives.
Work as a team member or lead on multiple projects and assignments relating to managing, maintaining, and supporting Cisco Network, Load Balancers, and other layer 7 devices.
Work as a team member or lead on multiple projects and assignments relating to managing, maintaining, and supporting the SAN storage environment.
Performance Criteria
All assigned systems are stable and available to the appropriate user communities during the defined hours of operation.
A high level of customer satisfaction with the performance of all assigned systems and processes.
Software upgrades, patches, configurations, and other change management activities are efficiently and effectively implemented.

Ensure IT and customer communities are well informed regarding infrastructure changes or problems that affect their work environment.
Effective development, documentation and execution of project plans.
Demonstrated leadership in operating system and network related technologies.
Clear and effective interactions with IT staff and management.

Qualifications
Bachelor's degree in a related field or equivalent work experience.
Minimum of 4 years of experience as a Windows, Linux, and/or VMware operating systems administrator.
Strong background supporting operating systems running corporate business applications.
Minimum of 2 years of experience as a SAN administrator.
Demonstrated experience working on project teams and ability to meet project objectives.
Demonstrated experience managing the Microsoft Windows, Linux and/or VMware operating system.
Demonstrated experience managing Cisco Networks, and Layer 7 devices.
Demonstrated ability to work as an integral, effective member of a large technical team.