Sr. Systems Operations Analyst
nasdaqomx - Shelton, CT

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Responsible for Daily Technical Operations including Application Management and Support for all NASDAQ OMX provided services. This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures. Responsibilities: Under general supervision, performs real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and escalate to senior associates. Under general supervision, follows procedures for startup and shutdown of core systems, recovery procedures, scheduling, backups, and monitors batch processes. Under general supervision, troubleshoots order entry and market data connectivity issues with clients, exchanges, market centers, and network providers. Under general supervision, reviews system capabilities, department workflow, and scheduling requirements. Under general supervision, configures, installs, maintains and upgrades computer systems hardware and software. Under general supervision, administers and maintains security of operating systems. Under general supervision, performs recovery procedures, scheduling and backups, and monitors batch processes. Under general supervision performs and maintains security of operation systems. Education Required: Degree qualified in Computer Science, Information Systems or other related discipline or equivalent work experience in Data Center, Trading, Computer, or Network Operations. Experience Required: 3 to 5 years. This is a regular full time position located in Shelton, CT. First shift employee 8 a.m. - 5 p.m. Will occasionally work other shifts for coverage purposes (vacations, leaves, etc). The NASDAQ OMX is an equal opportunity employer. Applicants and employees are treated without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
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