YuMe is seeking an experienced Technical Writer to document and translate all internal manuals and notes into forms that can be used company-wide. In this role you will work very closely with both the Training department and the Technical Support team. Liaising also with Product, Engineering and QA to ensure that all new release notes are accurately documented and all communications from team to team are seamless. Working with the training department to ensure that the correct information is passed along to the correct people in the correct way. We are looking for a tech writer that has interacted with software developers and demonstrated ability to deliver high quality technical documentation.
Duties & Responsibilities:
Candidates would be responsible for creating new docs and edit existing docs for our file-transfer server and client products.
You would work independently to set up products, test new features, interview developers, and review existing user guides.
Capture screenshots and prepare them for use in manuals and training guides as well as support hubs
Create release notes and write Whitepapers
Software development background
Provide World Class Client Service by communicating to clients in a proactive, consistent and informative manner
Develop ongoing relationships with YuMe’s internal teams company-wide
Excellent documenting, training and presentation skills
Active part of technical writing groups and communities
Candidate 8+ years of experience as a technical writer in a development environment
Has experience in writing modular, single-source documentation and release notes
Have experience working directly with Product and Engineering teams
Experience in the advertising arena
Experience with source control
Other languages a plus.
4 year university (written and spoken English is required)
YuMe is a leading independent provider of digital video brand advertising solutions. Its proprietary data-science driven technologies and large audience footprint drive inventory monetization and enable advertisers to reach targeted, brand receptive audiences across a wide range of Internet-connected devices. Designed to serve the specific needs of brand advertising, YuMe’s technology platform simplifies the complexities associated with delivering effective digital video advertising campaigns in today’s highly-fragmented market. YuMe (NYSE: YUME) is headquartered in Redwood City, CA with European headquarters in London and eight additional offices worldwide. This is a rare opportunity to be part of an organization that driving the shift of TV brand advertising to digital.
YuMe is currently NOT accepting resumes/applications from third party recruiting agencies. Any unsolicited resumes/applications will be deemed a gift and no fee shall be due to the agency.