Sr. Technology Architect
Howard Hughes Corporation - The Woodlands, TX

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Job Description:
POSITION SUMMARY:
Manage IT servers, network, datacenters and enterprise software infrastructure. Support consolidation of multi-location systems infrastructure into single location and continue to manage the systems for high availability across the enterprise.

ESSENTIAL JOB RESPONSIBILITIES:
Job responsibilities for this position are focused on management of the following:
· Network infrastructure;
· Active Directory (AD); and
· Unified Communications.
Network Administration:

· Oversee all aspects of network infrastructure including AD structure and design.

· Provide tier 2 helpdesk support and specialized knowledge for triage support of critical systems.

· Manage connectivity of eight (8) separate facilities via a Comcast fiber based MPLS network; must be available on a 24/7 basis to provide support and resolution for any network, voice or messaging-related issues.

· Responsible for all telecommunications, data communications and unified communication platform utilizing Microsoft Enterprise voice solution consisting of MS Office Communicator 2007 R2, Lync 2010, Microsoft Exchange Unified Messaging for voicemails, NET media gateway for PSTN connectivity, Tenor AX\UX media gateways for analog line delivery to traditional telephony equipment.

· Responsible for the maintenance of all infrastructure and support equipment in a HP centric environment. The current server infrastructure consists of more than 70 servers (mixed physical and virtual), 250+ PCs, managed MPLS (Comcast Metronet) network, Trapeze enterprise wireless and HP switchgear.

· Support data center environment consisting of Cisco core network equipment and HP server gear, environment-controlled server room, with emergency systems including UPS, piped natural gas generator, fire suppression, card controlled access, dedicated environmental system and active monitoring. Generator provides power for not only server room and phone system, but also for key management computer and printing needs.

· Provide high-level support for all facilities and equipment to maintain 99.99% server uptime during operating hours from 7:00 a.m. – 8:00 p.m., 7 days a week.

· Research and provide hardware solutions that increase employee productivity by making job functions more efficient and understandable, while requiring less effort or providing additional benefits.

· Establish standards and guidelines for hardware, software, and support levels to ensure that the company realizes and capitalizes on the best value for all investments.

Network Administration: (cont.)

· Forecasting and budgeting of IT expenditures including expense and capital projects.

· Manage day-to-day ordering of equipment, renewal of hardware support, and software licensing agreements.

· Identification and management of all third party vendors for hardware, services and software support.

· Work directly with hardware/software vendors, reducing operational costs, and increasing client awareness of current market trends in attempts for maximum return on investments.

· Play integral role in design, coordination and execution of corporate office and data center move including complete overhaul of wide area network infrastructure from T1 to high-speed fiber MPLS solution and upgraded all core switches and routers. Worked around the clock in part of team effort to complete overnight data center relocation and turn-up.

· Ensure that all needs of Executive Team are addressed promptly, users have the right equipment and software to perform tasks at hand, and accommodate any guest requests within reason and maintain a stable and secure business network environment to enable success.

EDUCATION, CERTIFICATIONS AND LICENSES:

· BS/MS CIS or MIS.
· Microsoft Certified Professional
· Microsoft Certified IT Professional
· Microsoft Voice Specialist

Howard Hughes Corporation - 22 months ago - save job