Sr. VOIP Engineer (Cisco)
Haken Solutions - Tampa, FL

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This is a Contract Position, No Third Party Inquiries!

Essential Functions and key responsibilities:
Required Experience:
Must have demonstrable deployment, configuration, integration, maintenance, and troubleshooting experience with unified communications solutions coupled with a high emphasis on technical leadership as well as extensive design experience.

: Minimum 5 years of experience implementing Cisco Unified communications manager and Unity and/or Unity Connection

Provide functional designs for the following


: Dial Plans

: Media Resources

: Site specific details and failover features

: Placement of various hardware in the solution to allow for the highest availability, resilience and reliability

: Integration with legacy PBX equipment

: Solid design experience with H323, SIP and MGCP

: Unity Connection:
Mailbox aging

User configurations

Call Handlers and Auto Attendant


Call Flow and scripting

Agent and Supervisor functions

Queues and skills groups

Routers, Conference Bridge and Transcoding Resources

MGCP and H323

SRST/Call Manager Fallback

QoS for CAC