Sr. Windows Analyst (Citrix)
Koch Business Solutions, LP - Atlanta, GA

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Koch Business Solutions, LP is the centralized shared service company that provides assistance with information technology, human resources, finance and accounting, and facilities management for many global businesses of Koch Industries, Inc., one of the largest private companies in America. Koch companies, such as Georgia-Pacific and INVISTA, employ about 60,000 people with a presence in 60 countries and manufacture popular brands such as Quilted Northern® and Angel Soft® bath tissue, Brawny® paper towels, Dixie® brand tabletop products, as well as own brands including LYCRA® fiber, STAINMASTER® carpet and more. This diverse variety of businesses and their evolving demands create an inspiring work environment and incredible potential for long-term career opportunities.

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                                      Job Description:

                                      Responsibility: Manage for Koch Operating Companies all the Citrix and Terminal Services environment(s) ensuring a reliable and secure environment(s) exists while focusing on providing excellent service to our customers

                                      • Maintain a compliant, secure, reliable and efficiently managed and highly available server based computing environment
                                      • Provide business value through quality of service, continuous process improvement, cost reductions and responsiveness to changing business needs
                                      • Know about system problems before the customer via proactively monitoring and responding to system performance issues
                                      • Ensure service level targets are met for our customers
                                      • Ensure documentation is generated and updated on a regular basis
                                      • Provide 2nd and 3rd level support to the support desk or other team members
                                      • Ensure 99.00% reliability of Citrix/Xenapp Server components in Production environment
                                      • Plan, implement and maintain disaster recovery solutions for KBS Citrix Shared Infrastructure and assist in providing disaster recovery solutions for all businesses that utilize Citrix technology
                                      • Maintain the operational integrity and performance of the product line including uptime, correct performance issues, establish and maintain monitoring of services to insure service levels are achieved
                                      • Assist in making recommendations to the project teams for the appropriate sizing and scalability of server hardware applications
                                      Responsibility: Manage, plan and Implement Business Application in the Citrix and/or Terminal Services Infrastructure

                                      • Ensure ETS Project methodology for all new ETS-lead projects are followed
                                      • Ensure coordination of tasks and activities for project team members
                                      • Ensure communication occurs between ETS, application teams, customers, management, and other project team members
                                      • Assist with planning of the activities or tasks
                                      • Ensure tasks are implemented in a timely fashion
                                      Work Experience/Skills REQUIRED:
                                      • Strong interpersonal and communication skills
                                      • Ability to learn quickly
                                      • 5+ years MS Windows 2003/2008 system administration
                                      • 4+ years experience with server virtualization
                                      • 6-8 years Citrix XenApp experience
                                      • 2+ years application virtualization using AppV or Citrix Streaming Profiler
                                      • Scripting experience in Perl, Windows scripting host or VB scripting. Experience in administrating Windows domain structures and active directory
                                      • Experience in TCP/IP, DNS and DHCP management
                                      • Experience in llS & web server management for internal and external servers and sites
                                      • Good analytical and problem solving skills
                                      • Familiarity with Systems Center Operations Manager
                                      • Ability to share technical knowledge with team members
                                      • Strong interpersonal and communication skills
                                      • Ability to prioritize and organize daily tasks to ensure service level agreements are met
                                      • Ability to work in a team environment
                                      • Excellent customer service skills
                                      • Ability and desire to take ownership, seeing tasks and projects through to satisfaction and completion
                                      • Ability to work a rotating 24x7 on-call schedule
                                      • Ability to lift 50 lbs
                                      Work Experience/Skills PREFERRED:
                                      • 5+ years MS Windows 2003/2008 system administration
                                      • 2+ years experience with application virtualization
                                      • 4+ years experience with server virtualization
                                      • 6-8 years Citrix XenApp and Terminal Services experience
                                      Education REQUIRED:
                                      4 year degree in Computer Science OR equivalent work experience

                                      We are an equal opportunity employer. M/F/D/V
                                      Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

                                      This employer uses E-Verify. Please visit the following website for additional information:

                                      Job Category
                                      : Information Technology
                                      Location : USA-Georgia-ATLANTA-GA USA-Kansas-WICHITA-KS
                                      Company : Koch Business Solutions, LP
                                      Schedule : Full-time
                                      Job Type : Regular

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