Staff Assistant ESL
Mount Wachusett Community College - Gardner, MA

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Assist with organization and implementation of all ESL office Leominster campus activities; provides support and assistance to Dean of Leominster Campus, ESL Academic Counselor, Site Manager, Academic Liaison, ESL faculty, staff and students in relation to ESL . Provide referral and outreach to ABE / ESOL Leominster. Supervise campus work-study students. Answer multi-line phone, greet visitors, and schedule appointments.

Qualifications:
AS degree preferred, concentration in office administration or management or additional certification/education in office administration preferred. Strong customer service experience required, Spanish bilingual required. Experience working with diverse constituents. Strong interpersonal skills, accuracy, and attention to detail are critical. 1-3 years previous, professional work experience in higher education setting preferred. Must be comfortable working in a busy office environment and with balancing multiple demands. Proficiency with M/S Office required. Proficiency with Elucian (SunGard Banner) preferred.

Position Type:
Part Time Non Professional

Responsibilities:
Triage ESL prospective students and families for college enrollment (refer students, process inquiries and maintain confidential contact records)
Facilitate referral and outreach of prospective students and families to ABE / ESOL Leominster site. Distribute proper information to third parties in compliance with applicable laws and regulations; Process registration and add/drop forms, Collect payments and make deposits;
Greet all students and/or visitors (faculty, librarians, staff, tutors, etc.) to ESL office, provide assistance and referral and has students fill out appropriate forms as necessary. Schedule advising, placement testing and/or student support service (Veterans, Transfer, Career, Disability, etc.) counseling appointments; Compose, answer and distribute correspondence and handle telephone and walk-in inquiries as required; Maintain appropriate, confidential records; Access confidential student information; Liaison to APEX Property Management for general maintenance needs of the office. Perform Banner data entry of applications and support materials; Train and supervise work-study students. Maintain databases and files in support of assigned campus programs. Maintain instructional documentation for ESL in SharePoint and/or Titan database. Perform other job related duties as required or assigned by the Campus Dean and/or ESL Academic Counselor.

Effective Date:
05/13/0013

Grade:

Salary Range:

Rate of Pay:
12.00

Pay Type:
Hourly

Hours/Week:
18 hrs per week

Total Weeks:
52

Funding Source 1:
Trust

Funding Source 2:

Funding Source 3:

Funding Source 4:

Benefits Eligible:

Employee Status:
Part-Time

Employee Classification:
Part Time not Classified

Application Deadline:
05/21/2013

Open Until Filled
No

Special Instructions to Applicants:
Candidates may be subject to employment screening to include both a Criminal Offender Record Information ( CORI ) request and a Sexual Offender Registry Information ( SORI ).

Quicklink for Posting
http://jobs.mwcc.edu: 80/postings/45331

Mount Wachusett Community College - 16 months ago - save job - block
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