Staff Assistant
Rice University - Houston, TX

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The staff assistant is responsible for answering telephone inquiries about the Glasscock School of Continuing Studies (GSCS) programs, greeting walk-in visitors, and enrolling participants in courses over the phone. This position assists with numerous administrative and financial duties including paying instructors.

Education Required
HS Diploma or equivalent

Experience may not be substituted for the education requirement.

Experience Required
2 years

Experience working in an office setting.

Education may not be substituted for the experience requirement.

License/Certification Required

Other Skills Required
- Excellent communication skills including command of English language, both verbal and written.
- Demonstrated ability to be pleasant and positive when dealing with public, staff, instructors, and fellow Rice employees.
- Knowledge of spreadsheet, database, and word processing software.

Education Preferred
Two years of college.

Experience Preferred
Customer service experience.

License/Certification Preferred

Other Skills Preferred
- Strong organizational skills, good judgement, maturity, and ability to work on multiple tasks and a variety of projects and situations simultaneously. Familiar with Microsoft products and multiple line phone systems.
- Ability to be a team player and ability to work independently.

Physical Demands
Several hours at desk answering phone calls and working on the computer (up to four hours each day).

Working Conditions
(e.g. Weekend/evening work, travel, inclement weather, hazards)

Non-smoking environment.

Grade
11

Salary Information
$12.70 - $16.45

Benefits Eligible
Benefits Eligible

Eligible for Overtime
Yes

Work Schedule
Monday through Friday, 9:00 a.m. to 1:00 p.m.

Eligible for Shift Differential
Not Shift Differential Eligible

Security Sensitive
Yes

Rice University - 19 months ago - save job - copy to clipboard
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About this company
47 reviews
You have to be as wise as an owl to attend Rice University, and have really good SAT scores. Often referred to as the "Ivy League of...