Create and post monthly staff schedules, track and post changes and approve trades in the absence of the DON or as delegated by DON.
Post and fill open shifts as they occur.
Maintain timely records of call-offs, tardys and early arrivals and coordinate daily with HR to ensure attendance policies are administered promptly and fairly.
Follow established departmental procedures and perform duties in compliance with established standards.
Initiate corrective actions as necessary and/or seek guidance from a licensed nurse.
Using courtesty and diplomacy, obtain sufficient information from each call off to determine nature and necessity of absence.
Alert HR to possible FMLA or other Leave of Absence issues.
Monitor daily PPD.
Monitor and minimize staff overtime.
Notify HR of terminations or no-call, no shows as these occur to facilitate timely replacement.
Maintain accurate phone and/or email contact lists of current staff, locate employees willing to pick up vacant shifts created by call offs.
Coordinate with HR to schedule job candidate shadowing.
Contact and schedule agency staff as last resort to meet PPD.
Assist new employees in acclimating to facility policies, procedures and routines.
Provide accurate and timely reports to DON, Facility Administrator and management on issues relating to staffing, vacancies and agency use, or other topics as assigned.
Monitor the return of facility equipment such as sensors and pages at end of shift, notify HR of outstanding items.
Notify HR of all status changes, e.g., part-time to full-time, etc.
Track resident supplies and order replacements to ensure constant inventory.
Maintain department supplies in a neat and organized manner.
Monitor agency use to ensure department expenditures for agency are at or below budgeted level.
High School diploma or G.E.D.
Past experience in a health care setting required, scheduling experience preferred.
Must be able to speak, read and understand English, follow written and verbal directions and be able to write legibly. Must have computer skills sufficient to format, create and maintain attendance tracking spreadsheets and to take courses on a web-based employee training program.
Requires attention to detail, the ability to set and meet deadlines and follow up on multiple, concurrent tasks.
Have a positive attitude toward the elderly.
Visual acuity to determine the accuracy, thoroughness and quality of work performed. Aural acuity to receive detailed information through oral communication, including telephone. Must be able to gather information verbally and prepare written summaries of information received verbally or via phone.
Analyze census and evaluate on-going staffing needs using PPD calculations.
Develop and adjust facility schedules to avoid or eliminate budget overruns through overtime or agency use, work with employees to cover unforeseen vacancies and keep accurate and current records of changes in anticipated scheduling.
Track trends in attendance to ensure equity in administration of holiday and vacation policies, coordinate communication between Nursing and HR to ensure equitable application of attendance policies.
Maintain adequate resident care supplies.