Staff or Contract Technical Writer
Content Rules - Mountain View, CA

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Our innovative open-source “build your own cloud” hardware and software client needs a solo Technical Writer to create and augment a knowledgebase of administrative and reference content for its open-source Infrastructure as a Service (IaaS) offering.

With roots in NASA and Rackspace, this company’s hardware enables all sizes of businesses to create inexpensive, turnkey private elastic compute clouds (ECCs) based on open-source standards (OpenStack and OpenCompute).

Initially you’ll work mostly offsite creating installation and configuration documentation for IT administrators using either Word or Sphinx (an open-source Python documentation generator), and attending onsite standups up to three (3) times per week. Later on you’ll need to write some developer documentation too, but you’ll not need to write sample code. There’s at least 6-12 months of solo individual contributor work ahead, but thereafter you’ll likely have the option of hiring and managing other tech writers.

To do this work well, you’ll need a deep technical background. If you dabble in web development, have installed Linux and a VM on your PC, and are used to owning big projects, keep reading. This isn’t the right job for those who prefer writing for non-technical consumers, although writing that’s lively and engaging will complement the product’s “cloud in a box” elegance.

The ideal candidate has “orchestration” experience, specifically documenting cloud infrastructure solutions such as Amazon Web Services (AWS), Azure, Joyent, CloudStack, or Rackspace, and virtualization tools such as those from VMware and Citrix. A strong UNIX/Linux background would also be extremely helpful.

This will be full-time (40 hours/week), partially onsite work in Mountain View. If you work as a contractor you’d be paid on a 1099 basis, unless you prefer W2. If or when you sign on as an employee, you’ll receive a competitive salary and complete benefits, as well as promising pre-IPO stock options.

Required :
  • Experience documenting cloud infrastructure technology, and a clear understanding of why the component technologies work as they do
  • User-level proficiency with UNIX/Linux
  • Strong IT administrator documentation skills
  • Proven ability to write crisp, clear reference content for software developers
  • Sharable, relevant writing samples and reachable references
  • Full-time availability
  • Ability to visit Mountain View, CA up to three times a week (traveling at your own expense)
Desired :
  • Administrator-level proficiency with UNIX/Linux
  • Deep experience writing about virtualization technology and related cloud infrastructure
  • Passion for explaining complex technology to technically sophisticated audiences
To apply :
Please visit , citing “CYC-343″ in the Job Code field.

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