Store Helper I & II Position Description
Title: Store Helper I & II Days Off: Varies
Department: Varies Status: Non-Exempt
Reports to: Store Manager
The primary responsibility of the Store Helper I is to assist Sales Clerks, Staff and Customers by performing a variety of stockkeeping, customer service and housekeeping/janitorial duties. This position works under moderate supervision and must work closely with Sales Clerks and Customers.
Essential Duties and Responsibilities:
Customer Service –Assists customers by carrying merchandise, upon request, to cashier area or to customer’s vehicle; as well as provide courteous, efficient and attentive service in a timely manner by welcoming customers, directing customers to needed merchandise or by taking the customer to a Sales Clerk for assistance.
Freight – Delivers freight to appropriate department. May help put stock on shelves.
Housekeeping - Performs general housekeeping/janitorial duties including, but not limited, keeping store free of debris and litter, removing and disposing of unwanted or useless materials, dusting merchandise on shelves, sweeping floor areas, etc. Removes, breaks down and recycles empty boxes from all areas.
Outside Maintenance – Returns carts in parking lot to store and keeping front walks clean.
In order to be a Store Helper II the Incumbent must, in addition to the above, meet four (4) of the following six (6) criteria:
Designated to work in a specific department
Trained as a back-up cashier
Unloads/loads truck deliveries using forklift on a regular basis throughout the day
Trained as a back-up Lumber Yard Clerk
Regularly assigned to mentor and train new store helpers
Assigns and organizes tasks for other store helpers
Dispenses propane if available at store location.
Performs other duties as needed.
- Must have the ability to perform assigned duties according to time schedules and deadlines.
- Must be able to start, return to, and complete a variety of duties with interruption.
- Must have the ability to stand, climb, bend, and lift merchandise of up to 50lbs for extended periods of time.
- Must have basic computer knowledge, including Email.
- Must have the ability to read and write English and have basic math skills.
The foregoing statements are intended to describe the general nature and level of work being performed. They are not intended as an exhaustive list of all responsibilities, duties and skills required.
McLendon Hardware, Inc is an Equal Employment Opportunity organization, committed to building a diverse staff team equipped with the knowledge sets and skills needed to provide Legendary Customer Care to each of our customers.
McLendon Hardware is a regional, retail home improvement company in the greater Puget Sound area in Washington state.