Store Manager (Blowing Rock, NC)
Tervis Tumbler - Blowing Rock, NC

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Job Title: Store Manager

Department: Blowing Rock, NC

Report to: Director of Stores

Position Summary:
Responsible for the day to day operations of Tervis store.

Responsible for achieving performance objectives set out by management.

Help develop new business opportunities to increase brand awareness and sales.

Essential Functions:
Knowledge of Tervis History, Product Mix, Custom Orders Requirement

Knowledge of Tervis Policy & Procedures

Maintain records of sales data and bank deposits

Manage store budget

Promote corporate sales/ track all employee incentive sales

Monitor daily/weekly/monthly. Meet with Regional Manager to adjust as needed.

Manage and motivate sales team to increase sales

Respond to customer complaints and comments ASAP

Review daily closing reports , compare to accounting to insure accuracy

Interviewing potential staff, hiring and training

Provide and organize training and development

Ensure quality standards , customer service, health, safety, legal and security are met

Coach & council staff performance, document outcome and consequences

Conduct appraisals and performance reviews ( 90 day, yearly, pay requirements)

Manage payroll budget

Schedule staff to achieve optimum coverage: weekly - vacation schedules

Time cards properly filled out, approved and faxed to corporate

Monitor daily inventory replenishment needs

Plan seasonal inventory needs

Manage inventory, track inventory turns by item to control stock levels

Monitor annual inventory (Quarterly)

Track returns by month

Follow up on all accounting issues.

Monitor all local Ads - give feedback to Marketing

Track Coupon - give feedback to Marketing

Maintain store premises and grounds in compliance with safety and housekeeping practices

Knowledgeable in Cash Register-POS Systems/Ticketing Procedures/ Training

Other Responsibilities and Duties:
Performs other work-related duties as assigned

Job Requirements:
Goal orientated, strong attention to detail, must enjoy multi tasking, good at developing people.

Able to work with all department ( human resources, finance, marketing, logistics, information technology, and management) to drive the business.

Full time position may exceed 40 hours per week, available to work weekends and holidays

Partner with Director of Stores on all aspect of the business

This job description does not list all job duties. Occasionally supervisors or managers may ask you to perform other duties. Your evaluation is based in part upon your performance of the tasks listed in this job description and these other duties.

Management has the right to revise the job description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time, for any reason.

Tervis - 24 months ago - save job
About this company
19 reviews
Tervis makes insulated drinkware and accessories. After more than 65 years, the company is experiencing incredible growth, due to:...