Store Manager
BevMo - Goleta, CA
General summary:
The Store Manager motivates and inspires the team to achieve store productivity goals. They will do this by analyzing business and market trends as well as historical data to create strategies to drive top line sales. They will lead a team including Assistant Manager, Head Clerks, Receiving Manager, and Sales employees; as well as manage payroll budgets and store controlled expenses to ensure store’s contribution is on target.

Major Duties and Responsibilities:
Assumes overall responsibility for the store

Consistently creates a welcoming environment for the customer by greeting and assisting and well as quickly responding to customer inquires and needs

Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers

Maintains a strong leadership presence in store, while ensuring that all customers receive exceptionalservice

Ensures company standards are met for store and associate appearance at all times

Prioritizes, plans, and adjusts schedules as necessary to maximize sales

Consistently reviews payroll, ensuring appropriate staff levels at all times

Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner

Coaches team in the moment, providing consistent and constructive feedback

Utilizes company tools to diagnose opportunities and develops action plans to improve performance

Ensures staff is trained and knowledgeable in customer service, merchandise and operations

Manages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisals

Forecasts/reforecast business, focusing on productivity to meet sales goals

Enforce all company policies and procedures, including health, safety, and security

Manages store controlled expenses to budget, identifying opportunities to increase contribution

Manages and controls shrink

Regularly communicates with District Manager to discuss strengths, opportunities, and trends in business

Identifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)

Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets

Creates customer loyalty and creates relationships within local community

Ensures all pricing, signage, and displays are correct at all times

Receives regular vendor deliveries and stock sales floor in a timely manner

Responsible for monitoring inventory stock levels

BevMo - 23 months ago - save job - block
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About this company
38 reviews
About BevMo! We are the leading alcoholic beverage-lifestyle specialty retailer in the western United States and among the largest in the...