Store Manager
Halloween City 339 reviews - Dallas, TX

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Company Profile: Party City is the leader in the party goods industry. We are America's largest specialty party goods chain and the country's premiere Halloween specialty retailer. Party City operates more than 600 company-owned and franchise stores throughout the United States and Puerto Rico. Party City is a division of Amscan Holdings, Inc.

and has its headquarters in Rockaway, New Jersey. Amscan designs, manufactures and distributes party goods through its vertically aligned retailers as well as other retailer worldwide. Amscan's worldwide locations include their corporate headquarters in Elmsford, NY as well as locations throughout Asia, Europe, the Americas and Australia. Amscan operates seven state of the art distribution centers throughout the world and six manufacturing facilities domestically.

Product is manufactured both in the United States and overseas Job Description: This position is for local residents only. Job Summary: Under the supervision of the District Manager, directs manager and associate activity to provide exceptional customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Halloween City / Party City standards. Job Responsibilities: Performs supervisory and administrative duties Responsible for opening and closing store and related procedures.

Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits. Authorizes register functions including post voids, returns and associate discounts. Continually recruits for outstanding associates; identifies internal potential and assists associates in career path development. Ensures compliance with New Hire process (includes NH paperwork) for all managers and associates.

Partners with District Manager and Human Resources for coaching and counseling and associate relations matters. Trains and develops all managers and associates; writes performance appraisals and conducts performance review meetings. Mentors Executive Assistant Manager, Assistant Manager and Team Leader. Reviews all corporate communications and reacts accordingly.

Performs manager on duty (MOD) responsibilities as required. Responsible and accountable for P&L and controllable expenses. Writes and approves weekly staff schedule and processes payroll within corporate guidelines. Complies with corporate Loss Prevention and Human Resources policies and procedures.

Maintains clean and safe environment for associates and customers to include sales floor and back room, manager s office and restrooms. Adheres to all standard operating procedures as dictated by corporate office. Effectively communicates with supervisors or corporate office regarding store issues. Delivers exceptional customer service through personal contact with customers Executes corporate Customer Service program and ensures compliance by store team.

Answers the telephone and rings on registers as needed. Processes balloon orders as needed; handles Personalization Studio orders. Responsible for receiving and stocking procedures Manages receiving function by ensuring all receipts, transfers, damages and RTVs are accurately recorded and verified. Unloads merchandise from trucks and checks in shipment as needed.

Stages merchandise for the sales floor. Top and down stocks merchandise as needed. Responsible for merchandising procedures Sets and maintains merchandise presentation planner (MPP). Sets and maintains plan-o-grams.

Flexes and fills seasonal aisles. Sets and maintains ad in-stock. Reacts to slow selling and non-replenished items. Executes corporate directed price changes and clearance markdowns.

Responsible for ensuring data integrity Responsible for seasonal packaway. Responsible for lows and outs process. Informs District Manager of any inventory discrepancies. Performs other duties as needed Develops for advancement to next career path position Job Requirements: Knowledge, Skill and Ability: Excellent interpersonal skills Good planning, organizational and time management skills Ability to lead, delegate and motivate staff Creative thinking Ability to maintain composure under pressure.

Physical Requirements Lift, push, pull 25 lbs Frequent kneeling, bending and stooping Climb ladders Minimum qualifications: High School Graduate or equivalent; College degree preferred Minimum 5 years of management experience or minimum of 1 years experience in Party City Executive Assistant Manager position Important Note This job description is not intended to be all-inclusive. Additional responsibilities may be determined by the District Manager, as dictated by store needs.

About this company
339 reviews