Store Manager
Kirkland's - Midland, TX

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The primary responsibility of a Team Leader is to provide leadership and manage all processes of store operations to maximize store sales and profits. This position requires a high level of initiative, creativity and frequently exercises independent judgment.

Competencies:
  • Leadership
  • Communication
  • Builds a High Performance Team
  • Drive for Results
  • Planning and Organization
Job Duties:

Guest Experience
  • Sets the example in identifying and responding promptly to Guests needs.
  • Ensures and holds team accountable in providing a consistent and fulfilling Guest experience.
  • Models the behaviors in establishing and maintaining relationships with Guests to increase sales growth and repeat business through credit card, email and designer program.
  • Creates schedules that meet customer traffic needs.
Team
  • Recruit, Hire, Train and Develop a strong store team to provide an inviting, enjoyable, and fulfilling shopping experience to all Guests.
  • Holds self and others accountable to maintaining all Kirkland’s policies and procedures.
  • Provides performance feedback on a consistent and timely basis.
  • Recognizes and celebrates performance that meets and exceeds company standards.
  • Promotes a fun, caring, safe, and productive work environment.
  • Creates an open and professional environment of exchanging information.
  • Communicates clearly and effectively both verbally and in written format and maintains the company’s confidentiality practices.
  • Possess strong Interpersonal Skills to include: listening and conflict resolution.
Operations
  • Ensures timely completion of all auditing paperwork and procedures as outlined by the Operations Manual.
  • Assesses the store’s business goals, customer base, traffic patterns and uses the information to strengthen a store’s business.
  • Effectively executes promotional and merchandising plans while maintaining presentation standards as directed by the company.
  • Maintains merchandise pricing and the accuracy of inventory levels.
  • Protect and maintain company assets and resources to include, but not limited to, cash control, inventory, product handling and physical facility to prevent theft.
Physical Requirements:
  • Ability to lift and move 45 pounds or more on a regular basis.
  • Ability to climb ladders.
  • Ability to stoop, bend, climb and lift to stock and retrieve merchandise from stockroom and sales floor on a regular basis.
Essential Qualifications:
  • High School diploma or some college preferred.
  • 2-5 years equivalent management experience – retail preferred.
  • Ability to read and interpret company directives, handbook, and manuals.
  • Ability to write routine correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to attend and participate in meetings as required.
  • Ability to work a minimum of 45 hours per week, based upon the business needs of the store.
  • Ability to work weekends, holidays and evenings.
  • Ability to travel as required.
  • Ability to handle and transport company funds daily to the bank location designated by Kirkland's Inc. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland's Inc. person(s).

Kirkland's - 20 months ago - save job - copy to clipboard
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About this company
109 reviews
When you just deplore your bare wood floor and feel the need to improve your home's décor, Kirkland's hopes you'll explore...